Hotel Night Porter

5 months ago


Brighton, United Kingdom Strawberry Fields Full time

We are looking for an attentive, confident and reliable Night Porter / Receptionist to join our team to work for our lovely hotels (49 bedrooms) on Brighton Seafront. The main responsibilities of the Night Porter job is ensuring the safety and security of hotel guests and the hotels as a whole at night.

Expected hours: 9pm - 9am, 36 - 42 hours a week

Duties this role includes but is not limited to:

- Conducting checks at regular intervals throughout the night with emphasis on security, noise levels and fire safety.
- Dealing with any problems and resolving issues in a courteous and professional manner.
- Addressing and resolving hotel guest questions and/or enquiries.
- Carrying out reception duties as necessary such as answering the main hotel phone line, taking bookings, checking in late arrivals and early check outs.
- Being familiar with fire alarm systems and knowing the correct procedure should there be a fire alarm.
- Being able to handle emergencies or any other issues that may arise during the night period.
- Monitoring CCTV.
- Be on call for hotel guests throughout the night (emergency phone provided).
- Completing a handover for the morning shift when leaving in the morning.
- Role also includes supporting our housekeeping department such as carrying linen bags.

Please note a degree of flexibility is required in the role. Contract with holiday pay and available pension scheme included.

**Salary**: £11.00 per hour

**Benefits**:

- Company pension

Schedule:

- Night shift
- Weekend availability

Ability to commute/relocate:

- Brighton: reliably commute or plan to relocate before starting work (required)

Shift availability:

- Night shift (required)

Work Location: In person



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