Customer Assistant

3 weeks ago


Edinburgh, United Kingdom CSP U.K. LTD Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a crucial role in providing exceptional service to our valued customers. This is a full-time position that requires strong communication skills and the ability to multitask effectively.

**Responsibilities**:

- Assist customers with inquiries, product information, and order placement
- Communicate with customers in English to ensure effective communication
- Maintain a professional and friendly demeanor while assisting customers
- Upsell products and services to maximize sales opportunities
- Process customer orders accurately and efficiently
- Handle customer complaints or concerns with empathy and problem-solving skills
- Maintain an organized work area and ensure inventory is properly stocked

**Qualifications**:

- Excellent phone etiquette and communication skills
- Ability to effectively communicate with customers from diverse backgrounds
- Strong organizational skills with attention to detail
- Proven ability to upsell products or services
- Time management skills to prioritize tasks effectively

**Job Types**: Full-time, Permanent

Pay: From £25,631.24 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 22/05/2024


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