Data Management Team Lead

6 months ago

Bristol, United Kingdom Optimised Full time

Join our Bureau and Recharging division to help us achieve our mission to deliver innovative solutions that help businesses make the two degrees of change.

Were looking for a proactive Team Lead to join our Energy and Carbon Administration team at either our Bristol or Blackpool office, where we can work together to Optimise the worlds transition to net zero and beyond.

**About the **role**
- As the Data Management Team Lead within Optimised, you will be part of the Bureau and Recharging team, responsible for providing a high level of customer satisfaction through accurate and effective service delivery. This role is responsible for managing a small team of Energy and Carbon Administrators, ensuring that utility data is available to all of our Operational Business Units and the processing of utility invoices, reminders and disconnections on behalf of our clients.- Unfortunately we are currently unable to offer Visa Sponsorship with this role._

**What is it like to work with us**:

- We strongly believe that our success depends on its culture and recognise that its our people who are our greatest asset. We ensure our employees have the opportunity to work in a unique environment that is fun and down-to-earth, while having the support to perform to the best of their ability. We make sure we celebrate our milestones and regularly collaborate. On top of any localised events, we ensure our entire company can come together; to celebrate at our annual conference and after party.

**What youll **actually do**Manage the day to day running of the Data Management team
- Run weekly team meetings to set expectations, gather information, cascade company information and provide support
- Attend internal meetings when required on behalf of the data management team and come prepared with team data
- Ensure data tasks are prioritised and delegated based on company requirements

- Ensure that data is collected and entered in the most efficient way, including utilising different technologies and data connectors

- Liaise with other teams including Technology and Procurement to drive data improvements

- Take overall responsibility for the companys data completeness and quality

- Maintain task tracking and administration support software to ensure all required tasks are completed

- Report on management KPIs in relation to data performance and meet internal data performance SLAs

- Provide training and support to the team as required

- Act as an internal escalation point for resolution of data issues

- Highlight procedural risks and improvements

- Liaise with suppliers, clients, and other parties to resolve any data blockages

Mentoring new and less experienced team members
-Keep skills up to date with skills and developments in the role/expertise

**What youll need**-
- Experience within the Energy Sector, with knowledge of utility invoices and third-party charges

Good communication and leadership skills

Ability to prioritise and manage high volumes of work

Strong Excel and software skills

Good numerical aptitude with experience in managing large data sets

Ability to manage internal and external expectations

Eligibility to work in the UK
**About you**-
- Proactive attitude that brings drive, energy and passion to the role

Flexible, positive and committed team member, who works to high standards

Promotes a culture of inclusivity

Self-motivated and able to operate with a high degree of autonomy or part of a team

Passionate about social or environmental issues with a mission-driven mindset
**About us**

Optimised deliver quantifiable business outcomes to commercial businesses through a comprehensive suite of energy, renewables and sustainability services and technologies while driving a net zero carbon agenda.

With a combined team of highly trained professionals, Optimised operates from four office locations including Ashby, Blackpool, Bristol and Sittingbourne; providing national coverage. As a team, were easy going and take great pride in our work and were all striving to support sustainability.

Optimised is a certified B Corp, which means it has met rigorous standards of social and environmental performance, accountability, and transparency and we strive to run a professional, inclusive and transparent environment with like-minded people.

**What is it like to work with us**:
We strongly believe that our success depends on its culture and recognise that its our people who are our greatest asset. We ensure our employees have the opportunity to work in a unique, fun and flexible environment, while having the support to perform to the best of their ability. We make sure we celebrate our milestones and regularly collaborate. On top of any localised events, we ensure our entire company can come together; to celebrate at our annual conference and after party.

**What we offer**

As well as our down to earth culture and our shared vision to optimise the world to net zero and beyond, we also have a great benefits pa

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