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Property Management Coordinator

5 months ago


StokeonTrent, United Kingdom Martin & Co Estate Agents (Stoke-on-Trent) Full time

**Job Summary**

**If you have a passion for property management, great organisational and customer service skills and enjoy working in a fast paced environment this is a great opportunity...**

We are a well-established Letting and Estate Agent with offices in Hanley, Stoke on Trent and Newcastle under Lyme, who due to continued growth are looking to recruit a **Property Management Coordinator** in our Property Management team. Do you have **previous experience** of residential property management, have great written and verbal communication skills, a focus on delivering excellent customer service and a “can do, make it happen” attitude?

Are looking for a role in a busy fast paced environment where no 2 days are the same?

**Responsibilities and Duties**

Your day to day responsibilities will be to help co-ordinate the smooth running of the property management team

Key Duties will include:

- Prepare end of tenancy reports and negotiate and process deposit claims
- Manage the property portfolio in order to maximise office income including the retention of properties and landlords
- Manage property maintenance issues
- Liaise with Landlords and negotiate with contractors for works to be carried out
- Block management services
- Arrange inventories, gas safety certificates, EPC’s and all other legal documentation to ensure that all managed properties comply with current legislation
- Arrange and carry out property inspections including reporting findings and arranging remedial works
- Process tenancy renewals and deposit negotiations
- Manage complaints from Landlords and Tenants through to resolution
- Chase rent arrears
- Managing HMO status of properties and inspections

**Qualifications and Skills**

The Individual
- Proven background in property management and lettings
- Previous experience within property maintenance
- Self-motivation with a 'can do’ attitude
- Excellent communication skills, both written and verbal
- Able to work on your own initiative and as part of a team
- Extremely well organised and able to prioritise your own work load
- Professional, positive, diligent and diplomatic
- Full, clean UK driving licence and own car is essential
- You must be an excellent communicator, remaining an ambassador for the company at all times, have excellent attention to detail and the ability to think logically on your feet

Working days are Monday to Friday (08.30 - 17.30) and 1 Saturday in 4

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Property Management: 2 years (required)

Work Location: One location

Expected start date: 01/03/2023