Housekeeper
7 months ago
You will ensure the building, communal areas and grounds are kept to high standards of cleanliness and act as a face for the development engaging with the residents to ensure exceptional customer service at all times**.**
**This role will be working 25 hours per week, 5 days over 7, therefore you must be able to work weekends on a rota basis**
**What benefits do we offer?**
- We offer amazing benefits such as a salary of up to £23,000 (pro-rata), enhanced family leave policies, cycle to work scheme, enhanced sick pay, and much much more.
- We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub
**What will you do?**
- Cleaning all communal areas thoroughly daily, including polishing, dusting, hovering, also sparkle cleans of apartments for move in's.
- Ensure lifts are kept clean and panels streak free.
- To have an open, friendly and helpful approach with all requests made with emphasis on servicing the resident.
- External ashtrays are to be emptied into non-combustible containers, thoroughly cleaned and replaced to their original location.
- To give guidance and assistance to residents in a willing and friendly manner. To ensure that the highest levels of customer care and service are maintained at all times.
- To immediately report and H&S issues to your line manager.
- Ensure the 'daily cleaning check lists' are completed in a timely manner.
- Ensure all cleaning materials needed are kept up to date and neatly organised.
- Maintain a clean and smart appearance at all times.
- Provide utility readings as and when required by residents.
**What are we looking for?**
- Previous experience as a housekeeper, or cleaner within hospitality or large scale residential property.
- Excellent communication skills and attention to detail.
- Ability to work independently and on own initiative, yet follow instruction and rules as required.
- High standards in cleanliness and customer service.
- The ability to work in a fast paced environment and time management is key.
- Able to speak Welsh (desirable).
- Rent Smart Wales qualified - please note, if you are not Rent Smart Wales qualified, we would still love to hear from you... If you are successful, we'll support you through this qualification within your first 3 months with us
**We’re not your usual property company. We’re the North West’s leading property managing agent.**
At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential. So, what do you say - interested?
**urbanbubble **requires people who are professional, hardworking, innovative, passionate; who are effective in their roles and who truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.
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