Administration Assistant

1 month ago

Hitchin, United Kingdom Essex Partnership University NHS Foundation Trust Full time

We would like to welcome an Administrative Assistant (Band 3) to our Macmillan Psychology Service for Cancer & Palliative care on a full-time (1.0 WTE) basis. The post holder will form part of a growing team, supporting clinical psychologists and Macmillan family therapists with day-to-day administration tasks ensuring that a high quality and efficient service is provided at all times.

The service operates across Hertfordshire and West Essex. The post holder will work predominantly on a remote basis, though they will be expected to attend weekly team meetings in the North Hertfordshire locality.
- To liaise with clients, family members, colleagues in a timely and respectful manner.
- To manage clinical and administrative databases in line with the job requirements.
- To support the clinical staff in the services day-to-day administrative duties e.g. setting up meetings, arranging appointments etc., writing letters and sending out/uploading to databases, recording annual leave/sickness.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

An exciting opportunity has arisen to join us as an Administration Assistant within the Macmillan Psychology Service for Cancer & Palliative Care. The post holder will work predominantly on a remote basis, though they will be expected to attend weekly team meetings in the North Hertfordshire locality.

The main duties of this post will be to support clinical staff with the processing of referrals, liaising with patients in a compassionate manner, arranging clinical appointments, writing & formatting written communications to patients and colleagues, and general administration support for the clinical team.

Experience in using Trust IT Systems and Software Packages, including SystmOne, is highly preferred.

We are looking for someone with a positive and compassionate approach to supporting patient care. Due to

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