Industrial and Commercial Account Manager

2 weeks ago

Preston, United Kingdom Inspired Energy Plc Full time

Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.

To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, makeauthentic ESG disclosures, improve their business performance, whilst powering their journey to net zero.

This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it.

We are looking for a **Account Manager** to join our successful **Industrial and Commercial** team. This a Home Based role.

Role and Responsibilities

**Role brief**:
The Account Manager is responsible for ensuring their client portfolio receives value from the solutions provided. They are in charge of building long-term relationships with clients which support retention and growth with their accounts.

**Responsibilities**:

- Deliver on challenging financial targets based on retention and account growth opportunities.
- Develop and maintain trusted relationships with multiple stakeholders at different levels of seniority for each account.
- Develop a complete and clear understanding of the needs of their accounts
- Be their client’s voice internally.
- Continual management and maintenance of CRM records, especially for Opportunities, Accounts and Contacts.
- Engage with internal teams to ensure contracted client needs are met in a timely manner and resolve any issues which arise.
- Understand the range of services offered and how these may form solutions addressing client needs.
- Responsible for preparing fixed and flexible tender offers on behalf of your clients and make recommendations based on your understanding of the client’s needs.

Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.

**Role brief**:
The Account Manager is responsible for ensuring their client portfolio receives value from the solutions provided. They are in charge of building long-term relationships with clients which support retention and growth with their accounts.

**Responsibilities**:

- Deliver on challenging financial targets based on retention and account growth opportunities.
- Develop and maintain trusted relationships with multiple stakeholders at different levels of seniority for each account.
- Develop a complete and clear understanding of the needs of their accounts
- Be their client’s voice internally.
- Continual management and maintenance of CRM records, especially for Opportunities, Accounts and Contacts.
- Engage with internal teams to ensure contracted client needs are met in a timely manner and resolve any issues which arise.
- Understand the range of services offered and how these may form solutions addressing client needs.
- Responsible for preparing fixed and flexible tender offers on behalf of your clients and make recommendations based on your understanding of the client’s needs.
- Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.

Qualifications and Education Requirements

Experience
- 3+ years in a client-centric Account Manager role demonstrating growth and renewal quota attainment.
- MS Office skills and use of a CRM.
- Professional sales/account management training desirable.
- Demonstrable experience of preparing, placing and managing energy contracts.
- Strong understanding of risk management principles in an energy procurement context.

**Skills**:

- Strong communication skills aimed at understanding and advocating customer needs.
- Ability to combine services to create solutions meeting customer needs.
- Emotional intelligence.
- Active listening skills.
- Strong ability in problem-solving and negotiation.
- Self-motivated and target orientated.
- Independent learning.
- Strong commercial acumen.

**What we offer**
- Training and development opportunities
- Company pension
- Flexible work hours
- Sharesave scheme
- Life insurance
- 4pm finish on Friday

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