Customer Service Team Leader

3 weeks ago


Billericay, United Kingdom Morgan Sindall Property Services Full time

**Permanent - Full Time**

We are looking to recruit a Customer Service Team Leader / Supervisor to join our team in Barleylands, Basildon.

**About the Role**

Assessing resourcing requirements and supporting the day-to-day activity, you’ll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues on your team to develop best practice and implement change. You’ll undertake quality assurance and drive a culture of ‘right first time’, as well as assisting and working alongside the Customer Performance Manager to manage the KPI’s and ensure SLA’s are adhered to. You’ll resolve complaints and acknowledge compliments, implementing action plans to address any areas of dis-satisfaction. You’ll communicate and manage annual leave and absences and use initiative to assist the team when necessary, covering absence and busy periods.

**About You**

We’re looking for an experienced Customer Service Team Leader / Supervisor, ideally within the social housing sector. With exceptional communication skills, you’ll be able to establish and maintain effective customer relationships and be confident when it comes to presenting to a range of people and groups. You’ll have strong administration skills, a good working knowledge of Microsoft Office and above all, an excellent customer focus.

**Benefits**
- 26 Days Holiday & Bank Hols
- Enhanced Pension Plan
- Private Healthcare (including 24hr GP)
- Life Assurance
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
- Eye Care Vouchers



  • Billericay, Essex, United Kingdom Morgan Sindall Property Services Full time

    Permanent - Full TimeWe are looking to recruit a Customer Service Team Leader / Supervisor to join our team in Barleylands, Basildon.About the RoleAssessing resourcing requirements and supporting the day-to-day activity, you'll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues on your team to...

  • Team Leader

    4 weeks ago


    Billericay, United Kingdom Greene King Pubs - Community Pubs Full time

    **Company Description** As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come...


  • Billericay, United Kingdom Howells Solutions Limited Full time

    Customer Service Advisor - Social Housing Sector Based in Billericay Full-Time, Temporary role (around 16 Weeks) £13.00 - £13.50 per hour Are you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order...


  • Billericay, United Kingdom Howells Solutions Limited Full time

    Customer Service Advisor - Social Housing Sector Based in Billericay Full-Time, Temporary role (around 16 Weeks) £13.00 - £13.50 per hour Are you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order...


  • Billericay, United Kingdom Howells Solutions Limited Full time

    Customer Service Advisor - Social Housing SectorBased in BillericayFull-Time, Temporary role (around 16 Weeks)£13.00 - £13.50 per hourAre you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order to...


  • Billericay, United Kingdom Howells Solutions Limited Full time

    Customer Service Advisor - Social Housing SectorBased in BillericayFull-Time, Temporary role (around 16 Weeks)£13.00 - £13.50 per hourAre you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order to...


  • Billericay, United Kingdom Howells Solutions Limited Full time

    Customer Service Advisor - Social Housing SectorBased in BillericayFull-Time, Temporary role (around 16 Weeks) 13.00 - 13.50 per hourAre you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order to...


  • Billericay, United Kingdom Howells Recruitment Full time

    Customer Service Advisor - Social Housing SectorBased in BillericayFull-Time, Temporary role (around 16 Weeks)£13.00 - £13.50 per hour Are you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order to...


  • Billericay, United Kingdom Ground Control Full time

    **Join us here at Ground Control, we’re a Certified B-Corp, Investors in People Gold Standard Company. We are on a mission to realise the potential of human nature by bringing together people, places and the planet.** Ground Control is currently looking for a **Compliance Team Leader** to join our growing business. As a diligent and detail-orientated...

  • Shift Leader

    4 weeks ago


    Billericay, United Kingdom Caffè Nero Full time

    Shift Leader at Caffè Nero At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. As a Shift Leader, you will support in the running of the store – leading the team, giving great customer...

  • Kitchen Team Leader

    1 month ago


    Billericay, United Kingdom Vintage Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!  As Kitchen Team Leader at the Kings Head, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for...

  • Kitchen Team Leader

    4 weeks ago


    Billericay, United Kingdom Vintage Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!  As Kitchen Team Leader at the Kings Head, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for...

  • Blending Team Leader

    2 weeks ago


    Billericay, United Kingdom Noble Recruiting Full time

    Blending Team Leader Location: Billericay, Essex Post: Full time, Temporary to Permanent Position Hours: 08:00am - 17:00pm Pay: £11.44 During probationary period. We are working with a local family run GLAA and Manufacturing client to help recruit a Blending Team leader. You will be welcomed into a friendly team where you will be bale to expand on your...


  • Billericay, United Kingdom Ground Control Full time

    Join us here at Ground Controlwere a Certified BCorp Investors in People Gold Standard Company.We are on a mission to realise the potential of human nature bybringing together people places and theplanet.Ground Control iscurrently looking for a Compliance TeamLeaderto join our growingbusiness.As a diligent and detailorientatedCompliance Team Leader you will...


  • Billericay, United Kingdom Ground Control Full time

    Join us here at Ground Controlwere a Certified BCorp Investors in People Gold Standard Company.We are on a mission to realise the potential of human nature bybringing together people places and theplanet.Ground Control iscurrently looking for a Compliance TeamLeaderto join our growingbusiness.As a diligent and detailorientatedCompliance Team Leader you will...

  • Kitchen Team Leader

    1 month ago


    Billericay, United Kingdom Vintage - East of England Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Kitchen Team Leader at the Kings Head, you will support the Head Chef in building a kitchen to be proudof. You will be the master of the menu with a passion for serving...

  • Kitchen Team Leader

    4 weeks ago


    Billericay, United Kingdom Vintage - East of England Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Kitchen Team Leader at the Kings Head, you will support the Head Chef in building a kitchen to be proudof. You will be the master of the menu with a passion for serving...


  • Billericay, United Kingdom Morgan Sindall Property Services Full time

    Permanent, 40 hours per week. We are looking to recruit a Supervisor on our Basildon Contract. About the Role Working to deliver the best quality service, you’ll be responsible for leading a team supporting the day-to-day activity. You’ll drive excellent service standards, influencing profitability and basic budget management, Health, Safety and...

  • Customer Team Member

    2 weeks ago


    Billericay, United Kingdom Coop Full time

    **Customer Team Member** Location: Queens Park, Billericay, CM12 0SP Pay: £14.53 per hour + great benefits including night shift premium Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied evening shifts from 6:00pm until midnight including weekends, to be discussed at interview Full training given You must be...


  • Billericay, United Kingdom Morgan Sindall Property Services Full time

    Permanent, 40 hours per week. We are looking to recruit a Supervisor on our Basildon Contract. About the Role Working to deliver the best quality service, you’ll be responsible for leading a team supporting the day-to-day activity. You’ll drive excellent service standards, influencing profitability and basic budget management, Health, Safety and...