Waiting Staff

4 months ago


Clitheroe, United Kingdom James' Places Full time

James Places is a dynamic and vibrant growing company with uniquely different venues across the Ribble Valley and beyond; with The Royal Hotel, The Shireburn Arms, The Emporium, Eaves Hall, Mitton Hall, The Waddington Arms, Holmes Mill, Falcon Manor, Assheton Arms and Wennington Hall, part of the group

As a Mitton Hall F&B Team Member you'll..
- Be involved in service ensuring customers are greeted, seated and well looked after
- Play a part in training and developing the team to ensure consistent service standards.
- First impressions count and you will be the first person to set the warm and welcoming atmosphere
- You will be welcoming guests on arrival, ensuring they have everything they need during their stay and wish them well upon departure.
- Ensure the guests have a fantastic experience from the first interaction to the last
- Ensure corporate and hospitality group policies and procedures are followed.
- Oversee and check the maintenance & quality of physical items: tables; chairs; equipment; linen and the appearance of the hotel, restaurant and foyers: wood work; carpeting; lighting, etc.
- To be confident in up selling and making recommendations through strong product knowledge and maximising sales opportunities
- Carrying out a handover with the previous Shift Manager to ensure all matters are handed over, with the necessary paperwork completed.

James' People Perks
- James’ Places privilege card 10% discount in all venues upon completion of 3 months service.
- Family & friend’s room discount
- Early pay scheme - access your wage sooner
- Health & wellbeing programme - in partnership with a private counselling practice.
- My Healthy advantage App access
- 24/7 access to virtual GP & wellbeing service
- Bereavement support
- Medical information
- Online CBT
- 28 days holiday
- 20% Discount on pay day at The Emporium Interiors
- Annual staff party
- Meals on duty for many roles, and Free on shift beverage
- Employee pension scheme
- Progression, training & career opportunities and Qualification opportunities whilst working (Up to A Level and Degree level equivalent)
- Recognition rewards
- Compassionate leave
- Voucher incentives

**We have passion for what we do.**

We demonstrate this through the quality of our people, food, service and buildings

**We deliver extraordinary experiences.**

We do this by having an eye for detail, delighting the guest, working as a team, making things happen

**We are evolving and embrace change.**

Develop and grow as individuals, as a part of a team and as a business. We will do this through creativity, reward & recognition.

**We promise to be genuine, unstuffy and welcoming.**

Respect your colleagues and the customers, be cheerful, be positive, be friendly, be enthusiastic, be honest & be truthful.

**Job Types**: Full-time, Part-time, Zero hours contract

**Salary**: Up to £10.42 per hour

**Benefits**:

- Company events
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Ability to commute/relocate:

- Nr Clitheroe: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: foh/mh



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