Helpdesk Administrator

**Job Description**:
**Helpdesk Administrator**

**5-month Fixed Term Contract**

**£25,535**

**Lanarkshire**

**Fully Office Based**

Pertemps are currently supporting a highly successful client with a Helpdesk Administrator Role. This role will play a crucial part in the projects and contracts teams. Within this role you will manage all contracts and you will take control and responsibility for billing and invoicing. You will be a main point of contact for contractors and team members to ensure that all scheduled work is completed in a timely and accurate manner. This role will require you to speak to clients face to face and be able to work efficiently under pressure.

**Role Responsibilities**:

- Management of back office processes- Management of Purchase orders, ensuring these are raised and closed in line with company standard- Liaise with managers on a daily basis and drive performance- Contractor management- End to end management of the billing, debt and invoicing process-
- Management of records and filing systems- Management and participation in relevant audits- Plan, prioritise and allocate work- Provide cover for colleagues during sickness, annual leave etc- Excellent communication skills- Skilled in Helpdesk call processing- Previous experience in a contracts or helpdesk administrator role- Self-disciplined and able to work on own initiative- Flexible and adaptable approach to work- Experience using various systemsTo find out more information please contact Codie Smith
- Pertemps acts as both an employment business and an employment agency._