Bar & Restaurant Staff
6 months ago
Are you looking for a new challenge in a fun and fast paced environment?
The King Alfred's Head is searching for welcoming and friendly bar and waiting staff. We're right in the centre of town, with a large sunny beer garden and large function rooms. We are looking for energetic, charismatic and hardworking individuals to wow our guests with outstanding customer service, maximise sales and repeat business and help promote upcoming events.
Benefits include tips, staff food when working all day and a staff discount.
MAIN DUTIES AND RESPONSIBILITIES
1. To acknowledge each guest in order to make them feel welcome and ensure that they are seated and served in a timely and courteous manner.
2. To sell food and beverages to customers in an efficient, friendly and knowledgeable manner, ensuring revenue is maximised.
3. To be familiar with all menus, wine lists, special offers and food and beverages available, entertainment, functions & events.
4. To deal with orders, payments and operate the EPOS till accurately.
5. To ensure daily and weekly checklists are completed and signed and full adherence to standard operating procedures.
6. To work as part of a team, attending briefings, training sessions and meetings as requested.
7. To respond to customer comments and/or complaints in an efficient, speedy and discreet manner.
8. To ensure all legislation is adhered to, including licensing laws, health and safety and coronavirus restrictions and guidelines.
9. To carry out any other duties as may reasonably be required by management.
Essential Criteria
- Cash Handling experience
- Fully flexible to evenings and weekend shifts
- Must be eligible to work and live in the UK in line with UK Legislation.
Demonstrable Skills (assessed at interview)
- Ability to work under pressure and resolve problems
- Excellent customer service skills
- Excellent communication and interpersonal skills
- High standard of personal presentation and adherence to company standards
- Knowledge of food allergens and alcohol licensing laws
**Job Types**: Part-time, Zero hours contract
**Salary**: £7.00-£10.42 per hour
**Benefits**:
- Casual dress
- Discounted or free food
- Employee discount
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
- Weekends only
Supplemental pay types:
- Tips
Work Location: In person
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