Medical Receptionist
4 weeks ago
**Main Purpose of Post**:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. This will be by phone and face to face.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors and professionals, either in person or via the telephone.
**Duties and Responsibilities of Post to include but are not limited to**:
**Reception**
- Receiving and directing patients, consulting with members of practice team.
- Answering general enquiries, explaining Practice procedures.
- Be able to cover all reception positions as necessary.
- Ensure that the surgery premises are kept clean and tidy.
- Receiving and recording requests for home visits.
**Appointments**
- Making new and follow up appointments and receiving requests for repeat prescriptions.
- Process appointment requests for today & future appointments from patients by telephone and in person.
- Deal with visits requests
**Job Types**: Full-time, Permanent
**Salary**: £10.50 per hour
**Benefits**:
- Company pension
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
COVID-19 considerations:
All patients and staff wear face coverings.
**Experience**:
- Patient / Customer Facing: 1 year (preferred)
Work Location: In person
Application deadline: 09/08/2023
Expected start date: 01/09/2023
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