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Business Travel Team Leader

4 months ago

Reading, United Kingdom Recruitment Avenue Full time

Business Travel - Team Leader

Salary £36k-£40k

Managing a team of consultants. Hybrid and home workers.

Reporting to the Head of Operations the prime function is to manage the Operations team and work closely with the Account Management team. You will have a flexible 'hands on approach’ in order that a close relationship with both staff and clients can beachieved.

The overall mission will be to set an unparalleled standard for service and technical excellence.

An excellent working knowledge of flight, rail, hotel, and car reservations is essential, and you will need to be able to offer assistance and guidance to your staff in fulfilling these bookings from start to finish.

GDS experienced is essential and you must have a proven track record in dealing with appraisals and leading successful team

Responsibilities will include but are not limited to:

- Productivity
- Servicing:

- Interface:

- MI Reports:

- Systems:

- Staff recruitment:

- Staff training:

- Service failures:

- All write off losses:

- Communication:

- Account Management