Freedom to Speak Up Guardian

2 weeks ago


Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

The Freedom to Speak Up (FTSU) Guardian is an essential role within Greater Manchester Mental Health NHS Foundation Trust (GMMH) for ensuring that our staff, students and volunteers are supported in speaking up, that any barriers are addressed, a positive culture of speaking up is enabled and fostered and that issues raised feed into learning and improvement across the Trust.

Greater Manchester Mental Health is currently embarking on a journey of improvement. The creation of a full time Freedom to Speak Up Guardian is just one significant step in a multitude of actions that the Trust are working through to support the creation of an open and listening culture.

This role will operate independently, impartially and objectively alongside the Trust Executive Management Team and Care Group Leadership Teams to support transparency and actively engage and enable all staff to speak up. The role has responsibility for developing the FTSU vision and strategy to ensure a Trust wide FTSU culture is embedded supported by the Deputy Freedom to Speak Up Guardian and a network of FTSU Champions, which are to be developed.

The FTSU Guardian will provide confidential support and advice to individuals who need to speak up.

The post holder will support and contribute to the regional and national FTSU Guardian networks and comply with National Guardian Office guidance. Working with the Chief Nurse and Director of HR & OD the Guardian will also have the responsibility for triangulating data from different sources. Creating reports and presenting findings to the Board on a regular basis.

The FTSU Guardian will provide line management support to the Deputy Freedom to Speak Up Guardian

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
- Upholding the core values of the FTSU Guardian which are: -- Courage - speaking truthfully and challenging appropriately;
- Impartiality - remaining objective and unbiased;
- Empathy - listening well and acting sensitively;
- Learning - seeking and providing feedback and looking for opportunities to improve.
- Operating independently, impartially and objectively whilst working in partnership with key stakeholders and groups across the organisation.
- Ensuring all staff are aware of the processes for speaking up and how to access mechanisms and channels.
- Supporting a culture of speaking up, listening and following up that is instilled through the organisation.
- Ensuring all staff are supported appropriately when they speak up or support people who are speaking up.
- The Board are fully sighted on FTSU matters and issues that are raised by people who are speaking up.
- Ensuring effective alignment with the National FTSU processes and best practice guidance supporting, and contributing to the National and Regional Guardian Network.
- Develop and deliver communication and engagement programmes to increase visibility of the FTSU Guardian amongst all staff.
- Reinforce and embed Speak Up programmes celebrating speaking up and the impact it is having in the organisation.
- Develop and then support a network of Freedom to Speak Up Champions to ensure that FTSU reaches all parts of the organisation and that everyone has easy access to someone outside their immediate line-management chain who can advise and support them.
- Work with HR professionals, Communications and others to ensure that speaking up guidance and processes are visible, clear and accessible, reflect best practice, and address any local issues that may hinder the speaking up process.
- Assess the effectiveness of Speak Up processes and the handling of individual cases, intervening when these are failing people who speak up, and making recommendations for improvement.
- Ensure that local processes and polices are clear and readily available to all staff, meet minimum standards where they are set and are regularly reviewed and updated.
- Be responsible for the Trust-wide systems for FTSU ensuring that they comply with national guidance, including case management and recording.
- Regularly gather feedback on policies and process


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