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Customer Service Representative

4 months ago

Bradford, United Kingdom LED INNOVATION LTD Full time

Here at LED Innovation we are a retail operation with a difference and are now looking for a talented & ambitious individual to join the team immediately.

In this exciting role, you will gain experience of how an e-commerce business operates at every level. Primarily your focus will be on customer service but also bringing together aspects of website administration, digital marketing, inventory management and creation, warehousing and dispatch.

We are one of the largest suppliers of vehicle lighting and styling parts in the UK and distribute worldwide with a vast client base. We have been the market leaders for the past 10 years and are now looking for a talented & ambitious individual to join our team immediately.

We require someone who is passionate about speaking to people, is eager to get stuck in and lend a hand wherever needed, also someone who is keen to learn more about how a small business operates from the ground level up.

**Your responsibilities would include**:

- Dealing with customer queries
- Telephone support
- Creating accurate listings on ebay / amazon / website
- Photographing products
- Managing stock levels and counts

**Desirable Skills & Attributes**:

- Highly IT literate
- Ability to use spreadsheets would be advantageous
- Confident writer
- Confident using social media
- Previous experience in warehousing, despatch, customer service
- A positive and flexible attitude with good problem-solving abilities
- Dedication to completing a high standard of work, with high level of accuracy and attention to detail
- Reliable and dedicated to teamwork

Above all, we’re searching for someone who is enthusiastic, capable, resilient and eager to learn. You do not need to have prior car knowledge.

**Education**:A-Level or equivalent (preferred)

**Job Types**: Full-time, Permanent

**Salary**: £14,500.00-£18,500.00 per year

**Additional Benefits**:

- Casual dress
- Company pension
- On-site parking
- Bonus scheme

**Job Types**: Full-time, Permanent

**Salary**: £14,500.00-£18,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location

Reference ID: customer service representative
Expected start date: 09/01/2023