Helpdesk Coordinator

4 months ago


Bishop's Stortford, United Kingdom Mosaic Recruitment Full time

Experienced engineer scheduler required
- 2-3 years experience in a similar role
- Ongoing training and support in an established and growing company

**Do you have scheduling experience?**

**Do you come from a building services background?**

**Are you looking for a new challenging role within a well established and growing organisation?**

Our client
***based in Bishops Stortford
***is a well-established and growing organisation within the construction industry, providing first class planned and reactive maintenance services across Greater London and the Home Counties area. We are looking for an experienced coordinator to schedule our team of 24 engineers on planned and reactive maintenance calls.

**Benefits**:

- We offer a competitive salary
- Auto-enrolment pension
- Holiday entitlement: 25 days plus Bank Holidays
- Free gym & spa facility 24/7
- Social events
- Bring your dog to work days
- Xmas bonus, loyalty bonus
- Training and development opportunities
- Sickness and accident insurance

**The role**:

- **Salary: between £24,000 - £28,000 depending on experience**:

- **Hours: 8 am - 5 pm Monday - Friday (40 hours per week)**:

- **Contract: Full-time, permanent**:

- **Reporting to Operations Manager**

***

**The Requirements**:

- Previous office experience working for service provider in customer facing role
- Previous experience within building services company, busy reactive helpdesk and coordinating an engineering workforce.
- Reliable, excellent time keeping
- Excellent communication skills
- Excellent telephone manner
- Problem solving and decision making skills
- Ability to multi task in high pressured environment
- Excellent organisational skills, Good general IT skills (Microsoft Excel/Word/Outlook)
- Excellent numeracy/literacy skills
- Knowledge of service IT software systems

**To Apply**: