Night Customer Service Assistant/supervisor

4 months ago

Birmingham, United Kingdom Admiral Slots - Luxury Leisure Full time

**Job Role: Night Customer Service Assistant/Supervisor - Kingsheath**

**Hours per week: 30 hours per week**

**Hourly rate: £11.50 to £13.50 per hour**

**Shift pattern (if applicable): Night shifts over three nights per week between 10pm and 8.30am. Must be available to work these shifts.**

If working between the hours of 11PM and 6AM, you will receive an additional £1.50 per hour between those times.
- **Hit the Jackpot on an exciting new career with Admiral**_
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever-expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Night Customer Service Assistant/Supervisor roles are designed to provide additional responsibilities and duties when needed. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

By delivering excellent customer service, you will play an integral role in the night to night running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin-based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

As a Night Customer Service Assistant/Supervisor you also have the potential to be the most senior member of staff on duty and therefore additional responsibilities may apply.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever-expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS2CSA

**Job Types**: Full-time, Permanent

Pay: £11.50-£13.50 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Birmingham, B14 7PU: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you aged 18 or over? Due to UK licensing laws.
- If successful, you will be required to complete a DBS background check. Would you be comfortable with this?
- Are you able to work a minimum of three nights per week between 10pm and 8.30am?

Work Location: In person

Reference ID: RS1405K

  • Night Customer Service Assistant/ Supervisor

    4 months ago

    Birmingham, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Night Customer Service Assistant/Supervisor, Kingsheath** **Hours per week: 30 (3x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 3 shifts per week.** If...

  • Night Customer Service Assistant/ Supervisor

    4 months ago

    Birmingham, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Night Customer Service Assistant/Supervisor, Kingsheath** **Hours per week: 30 (3x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 3 shifts per week.** If...

  • Night Customer Service Assistant/supervisor

    3 months ago

    Birmingham, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Kingsheath Alcester Road** **Hours per week: 40 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift availability: Must be available to work night shifts between 10pm and 8.30am Monday to Sunday, on a rotational shift basis.** **If working between the hours of 11pm and 6am, you will...

  • Night Supervisor

    3 days ago

    Birmingham, Birmingham, United Kingdom Malmaison Full time

    Join Our Team as a Night Supervisor at MalmaisonWe are seeking a highly skilled and experienced Night Supervisor to join our team at Malmaison in Birmingham. As a Night Supervisor, you will be responsible for overseeing the running of the hotel from sundown to sunrise, ensuring that our high standards of service and quality are maintained.Key...

  • Night Supervisor

    4 days ago

    Birmingham, Birmingham, United Kingdom Malmaison Full time

    Join Our Team as a Night Supervisor at MalmaisonWe are seeking a highly skilled and experienced Night Supervisor to join our team at Malmaison in Birmingham. As a Night Supervisor, you will be responsible for overseeing the running of the hotel from sundown to sunrise, ensuring that our high standards of service and quality are maintained.Key...

  • Night Supervisor

    4 months ago

    Birmingham, United Kingdom Park Regis Hotel Full time

    Job Advert Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans...

  • Night Supervisor

    4 days ago

    Birmingham, Birmingham, United Kingdom Resorts World Birmingham Full time

    Job Title: Night SupervisorWe are seeking a highly motivated and experienced Night Supervisor to join our team at Resorts World Birmingham. As a Night Supervisor, you will be responsible for leading and training a passionate night team to deliver an exceptional guest experience.Key Responsibilities:Lead and train the night team to ensure excellent guest...

  • Night Supervisor

    4 days ago

    Birmingham, Birmingham, United Kingdom Resorts World Birmingham Full time

    Job Title: Night SupervisorWe are seeking a highly motivated and experienced Night Supervisor to join our team at Resorts World Birmingham. As a Night Supervisor, you will be responsible for leading and training a passionate night team to deliver an exceptional guest experience.Key Responsibilities:Lead and train the night team to ensure excellent guest...

  • Night Supervisor

    6 days ago

    Birmingham, Birmingham, United Kingdom Resorts World Birmingham Full time

    Job Title: Night SupervisorWe are seeking a highly motivated and experienced Night Supervisor to join our team at Resorts World Birmingham. As a Night Supervisor, you will be responsible for leading and training a passionate night team to deliver an exceptional guest experience.Key Responsibilities:Lead and train a night team to deliver an inspirational...

  • Night Supervisor

    6 days ago

    Birmingham, Birmingham, United Kingdom Resorts World Birmingham Full time

    Job Title: Night SupervisorWe are seeking a highly motivated and experienced Night Supervisor to join our team at Resorts World Birmingham. As a Night Supervisor, you will be responsible for leading and training a passionate night team to deliver an exceptional guest experience.Key Responsibilities:Lead and train a night team to deliver an inspirational...

  • Night Supervisor

    3 days ago

    Birmingham, Birmingham, United Kingdom Malmaison Full time

    Join Our Team as a Night Supervisor at MalmaisonWe are seeking a highly motivated and organized individual to join our team as a Night Supervisor at Malmaison. As a Night Supervisor, you will be responsible for overseeing the smooth operation of the hotel from sundown to sunrise.Key Responsibilities:Manage guest expectations and ensure high standards of...

  • Night Supervisor

    3 days ago

    Birmingham, Birmingham, United Kingdom Malmaison Full time

    Join Our Team as a Night Supervisor at MalmaisonWe are seeking a highly motivated and organized individual to join our team as a Night Supervisor at Malmaison. As a Night Supervisor, you will be responsible for overseeing the smooth operation of the hotel from sundown to sunrise.Key Responsibilities:Manage guest expectations and ensure high standards of...

  • Customer Service Assistant

    3 months ago

    Birmingham, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant - Nights **Location**: Birmingham, B23 7PG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...

  • Customer Service Assistant

    4 months ago

    Birmingham, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant - Nights **Location**:Birmingham, B23 7PG **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...

  • Night Supervisor

    4 weeks ago

    Birmingham, United Kingdom Resorts World Birmingham Full time

    Night Supervisor - Birmingham Night Supervisor Send to a Friend Apply Now Salary: 25,690.24 per annum Department: Reception & Nights Location: Birmingham Published: 22 Aug 2024 Brand: Resorts World Birmingham Closing Date: 05/09/2024 Resorts...

  • Night Supervisor

    2 weeks ago

    Birmingham, United Kingdom Resorts World Birmingham Full time

    Night Supervisor - Birmingham Night Supervisor Send to a Friend Apply Now Salary: 25,690.24 per annum Department: Reception & Nights Location: Birmingham Published: 09 Sep 2024 Brand: Resorts World Birmingham Closing Date: 23/09/2024 Resorts...

  • Night Supervisor

    1 day ago

    Birmingham, United Kingdom Resorts World Birmingham Full time

    Night Supervisor - Birmingham Night Supervisor Send to a Friend Apply Now Salary: 25,690.24 per annum Department: Reception & Nights Location: Birmingham Published: 19 Sep 2024 Brand: Resorts World Birmingham Closing Date: 03/10/2024 Resorts...

  • Night Supervisor

    2 weeks ago

    Birmingham, United Kingdom Malmaison Full time

    Night Supervisor, Malmaison Rate of Pay / Hours: £12.55 per hour plus Generous Company Benefits, Training & Development / 40 hours per week Type of Contract: Permanent  Location Malmaison: Birmingham  Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. Are high standards...

  • Night Supervisor

    1 week ago

    Birmingham, Birmingham, United Kingdom Resorts World Birmingham Full time

    Job Title: Night SupervisorResponsible for leading a team of night staff to deliver exceptional guest experiences at Resorts World Birmingham.Key Responsibilities:Train and inspire a passionate night team to deliver outstanding guest service.Act as Duty Manager and main point of contact for the hotel during night shifts.Handle guest concerns and resolve...

  • Night Supervisor

    1 week ago

    Birmingham, Birmingham, United Kingdom Resorts World Birmingham Full time

    Job Title: Night SupervisorResponsible for leading a team of night staff to deliver exceptional guest experiences at Resorts World Birmingham.Key Responsibilities:Train and inspire a passionate night team to deliver outstanding guest service.Act as Duty Manager and main point of contact for the hotel during night shifts.Handle guest concerns and resolve...