Delivery Van Driver Norwich

4 weeks ago


Norwich, United Kingdom DIY Kitchens Full time

**Role Overview**:
This will be delivering assembled kitchen units/appliances to customers houses. This is a vital role to the business as it is not only a driving role, but also a customer facing role where your customer care skills are just as important as your driving skills as you will essentially be the face to a name of DIY-Kitchens.

**What you will be doing**:

- This role will include direct customer contact and some manual handling as the main purpose of the role is to deliver kitchen units to our customers across the UK
- You’ll be responsible for the safe, efficient and economic driving of our vehicles on various business delivery and collection tasks
- You’ll be able to accurately ensure all deliveries are signed for as well as carefully checking goods you collect and recording any damages or shortages
- Delivering world class customer service to our customers, you’ll also take care to ensure your load arrive on time and in good condition
- You’ll be responsible for the safety and legal compliance of your vehicle, making checks to ensure that your loads are secure
- You’ll also be responsible for maintaining a clean and tidy vehicle
- A good communicator, you’ll proactively keep the office and Customers informed of any delays, accidents, breakdowns or discrepancies while always adhering to the quality standards and operational procedures.
- Serve as a brand advocate and ambassador in every interaction with clients and the public
- Heavy lifting is essential therefore you must be physically fit

**Essential Skills**
- You will need at least 1 years’ driving experience, with a clean licence
- A positive attitude, flexible approach with excellent communication skills
- You will be diligent, organised and with a good eye for detail you’ll accurately manage all your documentation, ensuring it is completed and submitted correctly and on time.
- You’ll be also be thorough in your safety and compliance checks for both your vehicle and your loads
- Some overnight working and occasional weekend working will be required during busy times
- Previous experience as a driver/drivers mate
- Passion for delivering good customer service
- Passion for driving/logistics

**Desirable**
- Previous customer facing work experience within a similar environment.
- Experience within a kitchen manufacturing business

**Hours and Pay**

You MUST be flexible with availability for this job role as your shifts will be Rota'd between Monday - Friday. Any overtime is paid at an overtime rate of time and a third.

Pay rate is £12.00 per hour

For more information you can contact Matt on 07748 521549.

Immediate Starts Available

**Job Types**: Full-time, Permanent

**Salary**: From £12.00 per hour

**Experience**:

- Delivery driver experience: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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