Senior IT Consultant

1 month ago

Liverpool, United Kingdom Computeam Ltd Full time

**Senior IT Consultant - Cumbria Area**

Computeam is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK. With 35% YoY growth over the past two years we are recognised as a world class employer by Best Companies Index.

Computeam is passionate about our mission to improve education outcomes using technology and we’ve been voted one of the Top 25 Small Companies to work for in the UK in the Best Companies Index for 2023 as well as Top 10 in the Technology Sector. We’re therefore looking for a driven individual who is keen to make a difference to hundreds of schools across the UK.

**Role fundamentals - What you’ll do**:

- Provide extensive support and guidance on a wide range of IT services and technologies, including Microsoft, Google and Apple platforms.
- Manage field support team in a particular area, providing escalated support for technical colleagues and direct to clients via the relevant service board.
- Participate in and lead IT project work at client sites.
- Working with Account Managers as part of a “Client Team”, acting as Technical Lead for specific customers, recommending, advising and guiding on their strategic IT plans.

**What you’ll need to succeed**:

- At least 6 years’ demonstrable experience in a relevant field.
- Certification: Relevant base level certifications in appropriate networking or operating system, e.g. COMPTIA Network+, Microsoft MCP.
- Current network troubleshooting skills, including excellent 'working knowledge' of LAN & WAN technologies, including: IPv4, VPNs, VLANs, iSCSI, SNMP etc.
- Administration of Windows Active Directory, including Microsoft Office 365 suite and Azure active directory.
- Experience of firewalls, SANs & either Cisco or Aruba switch networks.
- Experience of configuring VMWare and Microsoft Hyper V Clustering.
- Experience in recent Microsoft Server 2016-2019 builds.
- Experience of using Microsoft System Centre Configuration Manager (SCCM) and/or Microsoft InTune to manage endpoints
- Experience of solution design in Microsoft and Google platforms would be beneficial but not essential.

**About you**:
As well as having many of the skills needed for the role, you will be someone who really does have an interest in Technology and/or the power of education and a desire to truly understand the education sector with a natural affiliation for providing excellent service to your clients.

Passion - truly engage with our aim and use that to provide the best service you can in your role

Purpose - make your actions purposeful and positive

People - collaborate with the team to support and develop on a peer to peer basis

Proud - demonstrate pride in the role you are doing and how this will impact better outcomes in education

Further to aligning to our company values, we’re looking for someone who is:

- Self-motivated and looking for a challenge
- Proactive thinking with a balanced view to reach the best outcome for any situation
- Able to work on own initiative and in a team
- Positive, enthusiastic and supportive individual
- Able to work towards deadlines with strong planning and organisational skills.

**Why work with Computeam?**

As an ‘Investors In People - Gold’ employer, we have excellent engagement and wellbeing practices, which in turn drives an excellent service for our clients. We believe in rewarding our staff and sharing in Computeam’s success.

**Just some of our Company Benefits include**:
Annual Profit Share scheme (after 12 months)

Employer Pension Contributions

Employee Assistance Plan

Laptop and Mobile Phone
Holiday entitlement increasing with length of service

Birthday leave

Company Carbon footprint offset with Ecologi

Cycle to work scheme

Salary sacrifice EV car scheme

Company events & charity fundraising opportunities

Funded professional training

**Key Information**:
Full time permanent role following probation

Location: Liverpool area focusing on a large MAT client in the greater Merseyside area with schools based in Bootle, Knowsley and Sefton

Base salary: £33,000 - £36,000

Employer Pension, Employee Assistance Plan, Laptop & Phone plus other benefits provided

**Job Types**: Full-time, Permanent

**Salary**: £38,000.00-£42,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Profit sharing
- Referral programme
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: Senior IT Consultant

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