Hospital Porter

As a wholly-owned subsidiary of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust, 2gether Support Solutions prides itself on the delivery of high-quality Facilities, Property and Estates, Procurement, Equipment Management and Professional services.

We put customer service and quality at the heart of everything we do across all of our areas of expertise, from Cleaning and Catering to Mechanical and Electrical Engineering.

Encompassing five Hospitals across East Kent, (William Harvey Hospital in Ashford, Queen Elizabeth The Queen Mother Hospital in Margate, Buckland Hospital in Dover, Royal Victoria Hospital in Folkestone; and Kent and Canterbury Hospital in Canterbury), we are working hard to become an employer of choice by improving pay, and providing opportunities for learning and development in the workplace for all of our employees.

**We are looking for Full-time Porters to join our William Harvey Hospital team on a permanent basis.**

**The hourly rate is £9.90 (£10.90 on weekends)**

Porters are the heartbeat of NHS hospitals, making sure crucial goods and items are delivered where they are needed most. They also make sure patients are at the right place at the right time.

You will be working with a wide range of departments and will have contact with clinical and non-clinical staff as well as assisting with patients and visitors.

You will need to be physically fit for lifting (some heavy lifting), walking (covering a fair distance), pushing and pulling.

Key Responsibilities:

- Sort, document, transport and deliver all patients, goods, records etc. to wards and departments.
- Ensure that customer complaints are promptly dealt with, and action taken to prevent re-occurrence.
- Use machinery as shown and taught, ensuring that the equipment is used safely and in accordance with current regulations and company policies.
- Report all maintenance issues and hazards to your supervisor.
- Clean all work areas during and after use and remove all waste to the appropriate area.
- Comply with all Health & Safety legislation which is laid out in the company’s Health & Safety Manual.
- Ensure hygiene levels are maintained in accordance with current legislation and provide a safe environment for customers and staff.
- Comply with the current dress and personal hygiene regulations.
- Attend and comply with training.
- Develop good lines of communications and relationships at all levels within your team and with other colleagues and customers.
- Manage security processes within your area/duties, in line with the company procedures.
- Carry out the duties/tasks on specific schedules, once full training has been given.
- Perform any reasonable and practical instructions as requested by the Supervisor, appropriate to the needs of the hospital.
- The duties require a combination of walking, standing, lifting, pushing and pulling; therefore, you will need to be physically fit to meet the demands of the role.
- Good levels of resilience.
- Friendly and helpful demeanour; calm and reassuring.
- Good reliability and flexibility around shifts.
- Health and safety awareness.
- Ability to follow instructions carefully.
- Excellent organisational skills.
- Experience in working in a comparable environment would be desirable.

Our Values:

- We pull together as one team to make a difference
- To deliver great support to patients and staff
- We find solutions, care about what we do and you can trust us
- We are proud of our work and know what we are here to do

Our Benefits:

- 25 days annual leave allowance
- The opportunity to buy or sell up to 10 days annual leave each year
- Company Pension
- Training and development opportunities including BICS and functional skills training
- Career progression
- Discount in selected high street retailers
- Onsite childcare facilities at our three acute sites
- Cycle to work Scheme
- Employee Assistance Programme with Health Assured

**_We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date._**
- **_Coronavirus (COVID-19) vaccines - NHS (_**_nhs.uk_**_)_**:

- **_Find a walk-in coronavirus (COVID-19) vaccination site - NHS (_**_nhs.uk_**_)_**:

- **_Walk-in coronavirus (COVID-19) vaccination sites near canterbury - Find a walk-in coronavirus (COVID-19) vaccination site (_**_nhs.uk_**_)_**:

- **_Covid-19 vaccination : Kent and Medway Clinical Commissioning Group (kentandmedwayccg.nhs.uk)_**:

- **_You can also contact the Kent and Medway Covid Vaccination Helpline on
0330 320 4444
_**

**Salary**: £9.90-£10.90 per hour

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- On-site parking
- Referral programme
- Sick pay
- Store discounts

Schedule:

- 8 hour shift
- Weekend availability