Team Leader

4 weeks ago

Solihull, United Kingdom CeX Ltd Full time

**Retail Supervisors with a passion for games, Movies, gadgets and computers**

Location: Solihull

About Us;
- We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, Australia, Mexico, Netherlands, Poland and India.
- We trade games, Movies, gadgets, mobile phones, computing products, and flat panel technology with customers on the high street, providing a unique 2-way service.
- We are passionate about our products, our customers, and our colleagues.
- We work using exciting IT tools to communicate, support, and achieve our goals.
- We never stand still - Our products, our procedures and our ideas continuously change to adapt to market and commercial trends.

About You;
- You love digital entertainment - You have pockets full of gadgets right now and a decent collection of games and Movies back home - You absorb what you read about technology simply because you are crazy about it.
- You are a competent supervisor, able to maintain a daily operation
- You are pro-active and can see beyond the daily grind
- You genuinely love working with customers
- You would like to move into store management one day
- You are open to new ideas and can embrace a business model that most companies have forgotten

As part of the role you will;
- Receive a generous basic salary
- Report to your Store Manager
- Receive on the job training and access to a competency framework
- Ensure that our customer service is exciting and attentive, and the store operation is of the highest standard
- Receive regular performance reviews
- Travel to stores to gain experience or give support
- Be eligible to receive a 4 weekly bonus based on store performance

Schedule:

- Day shift

Application question(s):

- Are you eligible to work in the UK?
- It is a requirement for this role that you will need to work weekends, are you prepared for that?
- Have you ever led a team of people? If yes, tell us about it...
- Tell us about the last time you were in a CeX?
- Have you ever worked for CeX before? If yes, then tell us about it...
- Why do you want to work for CeX?
- Our next step is a brief phone interview (10-15 Minutes), which will come from a Witheld Phone Number, are there any times you will be unable to answer the phone? (We will not contact you during this time)
- Are there any reasonable adjustments you'd like to be made for your interview? If yes, please detail below..
- Are you happy to allow CEX to use your responses to better their internal process?

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