Warehouse Supervisor

**Purpose**:

- To supervise all outbound operational processes, ensuring accurate and timely despatch of customer orders.
- Through effective leadership create an engaged workforce dedicated to maximising the efficiency and effectiveness of the Distribution Centre.

**Main Duties & Responsibilities**:

- Responsible for day-to-day management of DC colleagues, ensuring adherence to operating processes across areas including:

- Picking
- Marshalling / Consolidation
- Housekeeping
- Reporting and analysis of errors
- Resolution of queries
- Daily team briefs
- Training and driving CI to reduce cost and improve productivity and efficiency and safety via structured CI workshops and shopfloor involvement improvements.
- Health and Safety champion.
- Setting goals for performance and deadlines in ways that comply with company’s plans and vision.
- Organising workflow and ensuring that employees understand their duties or delegated tasks.
- Monitoring employee productivity and providing constructive feedback and coaching.
- Undertake proactive performance management of DC colleagues under your control to ensure that daily targets are achieved within time & budget constraints
- Take a lead role in identifying & implementing continuous improvement opportunities, focused on delivering inspirational service to our customers using Kaizen and 5s methodologies.
- Ensure compliance with all TVS SCS policies and where necessary take steps to address issues
- Ensure Health & Safety is paramount, and that best practice is continually strived for
- Be an integral member of the wider DC management team supporting, co-operating, and working with others to achieve common objectives
- Maintain T&A system on a daily basis i.e. Holidays, absence, training, etc.
- Deputise for site Operations manager in the event of absence/holidays.
- Flexible working hours to cover back and night shifts in the event of absence/holiday.

**Knowledge, Skills, Qualifications and Experience**:
**Knowledge**:

- Demonstrable knowledge of how a warehouse environment operates and its associated process flows
- Knowledge of operating within a continuous improvement environment
- Knowledge of exportation of goods is desirable
- Ideally a member of the Institute of Logistics & Transport

**Skills**:

- Strong people management, motivational and leadership skills are essential
- Ability to think on your feet and make key decisions when under pressure
- Excellent communication skills are required at both verbal and written level
- A pro-active, forward thinking problem solver
- Good PC and analytical skills important
- Knowledge of CI Methodologies such as PDCA, Kaizen, 5S and DMAIC.

**Experience**:

- Significant experience of working within a distribution centre environment
- Recent and demonstrable people management experience
- Experience of working within a unionised environment/culture

TVS have signed the Armed Forces covenant and are a forces friendly employer.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Flexitime
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person

Flextime