People Advisor

6 months ago

Washington, United Kingdom END Full time

Recognised as one of the fastest growing Companies in the UK, it's a really exciting time to be joining END. If you're positive, passionate and dedicated and want to be part of our future success this could be the role for you.

**PEOPLE ADVISOR - FULL-TIME, WASHINGTON**

Over the last 15 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops.

END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow, Manchester, London and Milan.

We currently have an exciting opportunity in our People Team for a People Advisor. As a People Advisor you will coach, influence and support our managers to deliver an exceptional experience for all of our people at each stage of the employee life cycle. You will support leaders to create an environment where people are proud to work for us, are inspired to deliver great services to our customers and each other, and where contribution is recognised. Help to embed the values and behaviours that make END. a great place to work and identify and develop people's skills, talents and potential to enable them to grow personally and thrive at work.
**What you'll be doing**:
Key responsibilities
- Collaborate closely with managers to understand their people related needs, provide guidance on best practice and support them in fostering a positive and engaging work environment.
- Coach and train managers to develop the capability and confidence to handle all employee relations situations effectively and consistently and wherever possible resolve matters informally.
- Act as a trusted advisor to managers in handling complex absence, disciplinary and grievance issues, conflict resolution, and ensuring a fair and inclusive workplace.
- Review all employee relations matters to identify key learning points and any action as appropriate.
- Coach managers to develop the skills and competencies to take accountability for management of their areas.
- Support and coach managers with performance related matters ensuring any issues are managed effectively and development and performance improvement plans are in place.
- Provide advice and guidance to line managers on employment legislation and company policies.
- Ensure effective implementation of new or revised procedures and policies and provide support and training to managers as required.
- Provide advice and guidance to line managers on health and wellbeing matters in their areas.
- Pro-actively contribute to the development of people projects and initiatives to improve the people experience and increase employee engagement.
- Prepare and maintain various reports as required.
- Ensure the HRIS is maintained accurately for absence management and ER purpose.

**What you'll be able to demonstrate**:
Skills and experience
- Experience working within the retail sector would be advantageous.
- Good understanding of procedures and concepts within own role and how this inter-relates with other roles to deliver outputs.
- Up to date with developments in their technical or professional area of expertise.
- A good understanding of the department and how it interacts and collaboratives with other departments within the Company.
- Provides guidance/support for new team members. May coordinate tasks for the team and check on quality and work progress.
- Uses discretion in identifying and resolving complex problems and looks to remove complexity where possible to focus on priorities.
- Requires good analytical skills as well as evaluative judgement based on the analysis of factual and qualitative information to continuously raise the bar.
- Impacts by influencing decisions through advice to others in area of specialisation.
- Influencing decisions through responsibility for quality and timeliness of end results of their work area, which will eventually impact the overall performance and effectiveness of the department.
- Develops strong partnerships internally and externally to positively impact the customer.
- Sound communication and diplomacy skills to enable the exchange of complex information.
- Able to present complex technical information to a non-technical audience.
- Qualified to or working towards Level 5 CIPD.

**What we can offer you**
- Competitive salary
- 31 days holiday (including bank holidays and birthday)
- Access to END. Exclusives benefits platform
- Access to Employee Assistance Programme
- Healthcare Cashback Plan
- Company pension scheme
- Generous staff discount
- Opportunities for professional development and career progression
- Cycle-to-work scheme

O

  • People Advisor

    6 months ago

    Washington, United Kingdom Sullivan Brown Resourcing Partners Full time

    We are delighted to be recruiting on behalf of END. for a People Advisor to join their busy HR team. Over the last 18 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel, and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking, and inspirational fashion companies in the...

  • Sales Advisor

    6 months ago

    Washington, United Kingdom Talk Direct Ltd Full time

    Sales Advisor Want to put your savvy sales skills into practice? Make your mark here at Talk Direct; we are a leading O2 brand who pride ourselves in being a dynamic entrepreneurial brand. The business was founded in 2006 and has since created job openings across 16 stores ranging from Yorkshire, Nottinghamshire and the North East. Due to continuous...

  • Sales Advisor

    7 months ago

    Washington, United Kingdom Talk Direct Ltd Full time

    Sales Advisor Want to put your savvy sales skills into practice? Make your mark here at Talk Direct; we are a leading O2 brand who pride ourselves in being a dynamic entrepreneurial brand. The business was founded in 2006 and has since created job openings across 16 stores ranging from Yorkshire, Nottinghamshire and the North East. Due to continuous...

  • Sales Advisor

    6 months ago

    Washington, United Kingdom Talk Direct Ltd Full time

    Sales Advisor Want to put your savvy sales skills into practice? Make your mark here at Talk Direct; we are a leading O2 brand who pride ourselves in being a dynamic entrepreneurial brand. The business was founded in 2006 and has since created job openings across 16 stores ranging from Yorkshire, Nottinghamshire and the North East. Due to continuous...

  • HR Advisor

    6 months ago

    Washington, United Kingdom Spire Healthcare Full time

    **HR Advisor | CIPD Level 3,5,7| Spire Washington | Permanent Full time | 37.5 hours per week | Competitive Salary and Benefits** Spire Washington Hospital are looking to recruit an experienced HR advisor to join our fantastic and dynamic team on a permanent full time basis. Reporting to the Hospitals Director and supported by a Head of People you will be...

  • Service Advisor

    6 months ago

    Washington, United Kingdom Scania Full time

    Service Advisor **Service Advisor** **Location: Washington** **Salary £26,000 - £28,000, plus an excellent benefits package** **Working Hours: Rotating shift pattern Monday - Friday 06:00 - 14:30 | Monday - Friday 11:00 - 19:20** - In-house training provided to support career progression - 25 days holiday + public holidays which increases with...

  • Senior Technical Advisor

    7 months ago

    Washington, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

    **Senior Technical Advisor**: - Salary up to £50,238- Location Washington**About the role** **Senior Technical Advisor** **Full Time** **Permanent** **Salary: up to £50,238** **Location: Leat House, Washington** **About the role** The Regional Control Centre (RCC) in NWL provides an industry leading asset monitoring and response service. The Senior...

  • Technical Advisor 2

    6 months ago

    Washington, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

    **Technical Advisor 2 (Wastewater Quality and Compliance)**: - Salary up to £48,021 (depending on experience)- Location Washington/ Home working**About the role** **Technical Advisor 2 (Wastewater Quality and Compliance)** **1 position x Technical Advisor (2) - Permitting** **1 position x Technical Advisor (2) - Data and Reporting** **Full Time - 37...

  • Senior Advisor

    3 weeks ago

    Washington, Sunderland, United Kingdom END. Full time

    Senior Advisor - CS Team Job DescriptionThis is a vital role within the Customer Service team at END., focusing on the operational aspects of delivering exceptional customer experiences. As a Senior Advisor - CS Team, you will lead the workflow for our Customer Service Advisor team, ensuring the seamless delivery of customer inquiries, resolving complex...

  • Regional HSE Advisor

    2 months ago

    Washington, United Kingdom Kenton Black Construction Full time

    An excellent opportunity has arisen for a Regional HSE Advisor to join a leading developer, delivering an array of residential properties across the North East of England You will be very strong operationally as and able to build relationships whilst managing sub-contractors and their safety output. Due to the nature of the projects,...

  • Regional HSE Advisor

    3 weeks ago

    Washington, United Kingdom Kenton Black Full time

    An excellent opportunity has arisen for a Regional HSE Advisor to join a leading developer, delivering an array of residential properties across the North East of England You will be very strong operationally as and able to build relationships whilst managing sub-contractors and their safety output. Due to the nature of the projects,...

  • Regional HSE Advisor

    2 months ago

    Washington, United Kingdom CV-Library Full time

    An excellent opportunity has arisen for a Regional HSE Advisor to join a leading developer, delivering an array of residential properties across the North East of England You will be very strong operationally as and able to build relationships whilst managing sub-contractors and their safety output. Due to the nature of the projects,...

  • Customer Advisor

    6 months ago

    Washington, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Night Stock Flow** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 9.00pm - 6.00am** **UK Notional hourly rate £12.21 per hour (additional £1.50 per hour between 10pm - 5am)** **B&Q Washington** - **Colleagues under 18 are not permitted to work between...

  • HR Advisor

    6 months ago

    Washington, United Kingdom United Living Group Full time

    Company Description United Living Group is a collection of four businesses dedicated to creating a connected, sustainable future: United Living Property Services: Revitalizing homes and communities through the regeneration of living spaces. United Living New Homes: Providing build-to-rent and affordable housing solutions to address community housing...

  • Site Project Administrator

    3 weeks ago

    Washington, United Kingdom Zenith People Full time

    We have an opportunity to join a Global Engineering business as a Site Project Administrator. In this role, you will provide vital operational support to the on-site project managers/engineers and project teams in order to achieve successful and timely completion of projects, ensuring effective, smooth-running of the operational site. Responsibilities: *...

  • Site Project Administrator

    4 weeks ago

    Washington, United Kingdom Zenith People Full time

    We have an opportunity to join a Global Engineering business as a Site Project Administrator. In this role, you will provide vital operational support to the on-site project managers/engineers and project teams in order to achieve successful and timely completion of projects, ensuring effective, smooth-running of the operational site.Responsibilities: *...

  • Service Advisor

    6 months ago

    Washington, United Kingdom The HR Dept Full time

    **THE BIRCHWOOD GROUP** Here at Birchwood Group, it is our passion to ensure that each and every customer benefits from the choice, value for money, and peace of mind that makes buying a new car such an enjoyable experience. We're proud to represent a host of leading franchises across East and West Sussex. If you are looking for that next move up the...

  • Customer Service Team Leader

    3 weeks ago

    Washington, Sunderland, United Kingdom END. Full time

    Job DescriptionAs a Senior Advisor - CS Team at END., you will play a key role in leading the workflow for our Customer Service Advisor team. This involves managing contact volumes, workload, daily tasks, and personal development targets.You will take on a sub-team of advisors to directly manage their performance development, monitoring quality of work,...

  • Regional Health and Safety Specialist

    2 months ago

    Washington, Sunderland, United Kingdom Kenton Black Full time

    Regional HSE Advisor OpportunityAn exciting opportunity has arisen for a Regional HSE Advisor to join Kenton Black, a leading developer delivering residential properties across the North East of England.As a strong operational professional with excellent relationship-building skills, you will be responsible for managing sub-contractors and their safety...

  • Customer Advisor

    6 months ago

    Washington, United Kingdom Boots Full time

    Summary Job Reference: - 210780BR Washington, The Galleries Fixed Term Part-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working...