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Assistant Administrator

4 months ago

March, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

An exciting opportunity has arisen within the South Administration Hub to recruit a Band 2 Assistant Administrator on a permanent basis to work full time (37.5 hours per week, Monday - Friday, 09:00 - 17:00).

The role will be supporting the Psychological Wellbeing Service, based at Fenland Hall, County Road, March, Cambridgeshire, PE15 8ND.

The main principle of the Admin Hubs is to ensure the provision of a professional and competent service, as well as excellent customer care to patients, their families and colleagues. We aim to do so by ensuring professional leadership, excellent training and development opportunities for admin staff and standardised job descriptions.

If you are looking for a new challenge and wish to be part of a team striving to make a difference for our community by supporting people with mental health then we want to hear from you.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.
- Organise appointments and transport for clinics as directed.
- Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date.
- Ensure good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone.
- Take accurate messages and ensure these are passed onto the appropriate person.
- Monitor and maintain the departments / wards stocks.
- Arrange meetings as and when required.
- Accurately input data onto the relevant electronic system, in a timely manner in line with the standard operating procedures.
- Deal with staff and service user requests that may be part of a cash office function as and when required, and in accordance with Trust procedures.
- Prepare new information packs when required and monitor supplies of CPFT leaflets to ensure adequate stock levels are maintained.
- Create and maintain both manual and electronic health records for all active service users and ensure that their location is tracked.
- Be responsible for filing of all documentation in the clinical notes, in accordance with relevant procedures.