CRM Manager

2 months ago


London, United Kingdom Harnham Full time

**CRM MANAGER**

**£35,000 - 45,000**

**REMOTE**

Take on an autonomous CRM role in a thriving entertainment brand investing in marketing and improving the way they communicate with their customers. A flexible and forward-thinking brand and a role with all the perks of working in the entertainment space.

**THE COMPANY**

Entertainment brand that is looking to improve the way they communicate with their customers, and ensure that they are providing the best service for their subscribed customers.

**THE ROLE**

As the CRM Manager your focus will be to build and develop the CRM strategy, specifically you will have to:

- Develop and implement the marketing plan through CRM strategy, ensuring an omnichannel strategy and an understanding of the customer
- Identify areas for optimisation in the CRM process through segmentation and segmentation models
- Focus on customer loyalty, life time value and churn, how can you ensure customers subscribe and how can you use data to provide insights

**YOUR SKILLS**
- Experience with multi-channel campaigns i.e. App/Push/Web/eMail
- Experience with subscriptions.
- Experience using a campaign management tool, Adobe campaign, Salesforce
- Experience of Braze is ideal
- Great communicator and able to convey complicated technical terms in digestible language

**THE BENEFITS**

£35,000 - £45,000, hybrid working, flexible benefits, and access to the brand's service/product at a discounted price.

**HOW TO APPLY


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