Benugo - Team Member

4 weeks ago

Edinburgh, United Kingdom Benugo Full time

**Company Description**
When we founded Benugo 23 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

We are looking for an experienced Team Member to join The Cafe at the Palace of Holyroodhouse

Responsibilities will include (but not be limited to) the following:

- Deliver exceptional customer service at all times through efficient communication & up to date product knowledge
- Maintain high standards of punctuality, attendance and personal presentation
- Support the wider team through proactive teamwork and cooperation
- Actively participate and contribute towards achieving goals
- Maintaining up-to-date and detailed knowledge of the company’s products, services and procedures
- Actively participate and contribute towards achieving goals

**Other**
- Liaising with your colleagues and peers in a professional manner at all times
- Attending any training and or meetings as required by the company
- Representing the company and yourself in a professional manner
- Taking responsibility for your own personal development at work and striving to be the best in what you do; taking pride in your work
- Participating in performance reviews and actively engaging in discussions around personal performance objectives with relevant line manager/s
- Adhering to all statutory company policies and procedures
- Ensuring that you are fully aware of and adhering to the health and safety regulations concerning your employment and promoting and ensuring a safe environment for yourself, your colleagues and clients
- Any other reasonable tasks that may be required from time to tim

**About the Team Member role**:

- Taking orders, serving food and drinks
- Ensuring the customers experience is maintained at all times to the highest standard
- Ensuring that food safety standards are followed at all times

Experience isn’t essential, as full training will be provided. However, a smile, dedication to exceeding customer expectations, and being a great team player are essential.
**Additional Information**
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders

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