Ward Clerk

5 months ago


Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: We are looking for an enthusiastic and motivated person to join the Acute Medical Unit in a Ward Clerk role. The Acute Medical Unit takes patients who are referred from the Emergency Department and General Practice (GP) services and we are based at the RD&E main hospital site. Our Admin team is made up of an Admin Services Manager, Admin Line Manager, and a Team Leader and there are 21 members of our friendly dedicated Admin staff.

In addition we have a team of Ward Consultants and Doctors as well as Ward Matrons and Nurses. The Acute Medical Unit deals with approximately 21,000 admissions per year and is a busy, exciting and stimulating place to work. You will deal with referrals from the Emergency Department and also from GPs, admitting patients onto the ward or into clinics and dealing with their subsequent pathway through the hospital. You must have excellent communication and interpersonal skills with a pleasant telephone manner.

It is essential that you have the ability to interact with patients calmly, sensitively and efficiently both on the telephone and in person. You must be able to use your own initiative, prioritising your workload to meet the changing needs of the department, as the Acute Medical Unit is a high pressure fast paced environment. If you feel you are the right person for this busy and rewarding role, then we would be delighted to hear from you, and would encourage you to arrange a visit to see how the ward clerk role is essential to the unit. Key to this role is the ability to be flexible to cover periods of annual leave and sickness Working pattern: 17:00 - 22:00 weekdays and 10:00 - 18:00 weekends 15 hours average per week on a rolling 4 week fixed pattern rota.

Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.


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