Facilities Officer

Our client one of the UK's leading providers of on-campus residential and academic accommodation infrastructure are looking for a Facilities Officer to join their Team.
We are looking for people who can commit to an 18-month contract to enable our client to fully support their university partner, so they are also offering a project completion bonus which is an additional payment you'll receive for every 6 months you completewith them.
Location: Leeds

**Salary**: £25,444
Hours: 42 hours per week, core hours 7am -7pm or 7pm - 7am out of hours
The Facilities Officer will provide a range of support to the residence's management team and assist with the provision of a suitably equipped and customer centred, secure environment for residents to live and to study in accordance with the license agreement.
Role responsibilities include:

- Carry out regular patrols of the residence and grounds, reporting any security/safety issues
- Monitor and control health, safety and maintenance standards within residence and grounds
- Respond effectively to fire alarm activations and liaise with the emergency services
- Monitor the signing in and out of all guests, visitors and contractors
- Complete help desk forms for reactive maintenance and pass to the relevant persons
- Deal with queries and complaints in an efficient, professional and courteous manner
- Complete all necessary reports including incident reports, noise reports, accident reports and others as required
- Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate
- Liaise, as necessary, with other Facilities officers, university clients, sub-contractors, staff and residents and conference delegates
Our ideal applicant will have/be;
- Have worked in a similar role and environment
- Great communication and organisation skills, along with an attention to detail and the passion to do a great job
- You will need to have a good conversational standard of the English language and an ability to read and interpret our Health & Safety guidance.
- You will also be prepared to work (with notice) at other sites if required and additional hours when the need arises, especially during the main student arrival and departure weekends.