Customer Assistant

6 months ago


Dorking, United Kingdom M&S Full time

**All the details**

**This is a temporary vacancy for 8 weeks, working 20 hours per week.**

**Work Pattern**:
**week 1**
**mon 15-1900**
**tue 15-1900**
**wed 15-1900**
**thu 15-1900**
**sat 11-1500**
**week 2**
**sun 11-1500**
**mon 15-1900**
**tues 15-1900**
**wed 15-1900**
**thur 15-1900**

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.


  • Customer Assistant

    6 months ago


    Dorking, United Kingdom Lidl Full time

    15 hours, Weekends Summary £11.40 up to £12.30 per hour - This isn’t stacking shelves. This is feeding families. We are looking for somebody to be able to work 15 hours, Saturday and Sunday, between 5AM and 11PM. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery...


  • Dorking, United Kingdom Ontrak Recruitment Full time

    Customer Service Assistant Required - Immediate Starts Available! Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways. Competitive rates of pay and a great opportunity to kick start your career within the railway. **Job Role**: Gateline...


  • Dorking, United Kingdom Wickes Full time

    Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and...

  • Customer Assistant

    6 months ago


    Dorking, United Kingdom M&S Full time

    **All the details** **This is a temporary vacancy for 8 weeks only, working 23 hours per week.** **Work Pattern**: Week 1 Tues, Wed, Thurs, Sat:08;00-14:00 Week 2 Tues, Thurs, Fri, Sat: 08:00-14:00 Due to the nature of this role which requires operating machinery, you will need to be over 18. **Purpose** To deliver a great shopping experience for our...

  • Customer Assistant

    6 months ago


    Dorking, United Kingdom M&S Full time

    **All the details** **This is a temporary vacancy for 8 weeks, working 22.50 hours per week.** **Week 1** **Sun 09:00-17:00** **Wed 13:00-21:00** **Fri 13:00-21:00** **Week 2** **Sun 09:00-17:00** **Wed 13:00-21:00** **Sat 05:00-13:00** **Due to the early starting times, you will need to be over 18.** **Purpose** To deliver a great shopping experience...


  • Dorking, United Kingdom Marks & Spencer Full time

    **Sun 10-6. Mon/Wed/Thurs/Fri 1-9pm** **Mon/Tues/wed/Fri/sat 1-9pm** **This vacancy is temporary from 16/4/23 till 15/7/23** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...


  • Dorking, United Kingdom Marks & Spencer Full time

    **sun 12:00-16:00** **Tue 16:00-21:00** **sun 12:00-18:00** **Tue 16:00-21:00** **This vacancy is temporary from 16/4/23-15/7/23** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...


  • Dorking, United Kingdom Marks & Spencer Full time

    **sun 8-4** **mon 6-2** **tue off** **wed 6-2** **thurs 6-2** **fri 6-2** **sat off** **sun off** **mon 6-2** **wed 6-2** **thur off** **fri 6-2** **sat 6-2** **This vacancy is temporary from 16/4/23- 15/7/23** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...


  • Dorking, United Kingdom Marks & Spencer Full time

    **sun 8-4** **mon 12-9** **tue off** **wed off** **thurs off** **fri 12-9** **sat off** **sun off** **mon 12-9** **tues off** **wed off** **thurs off** **fri 12-9** **sat 9-5** **This vacancy is temporary from 16/4/23-15/7/23** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new...


  • Dorking, United Kingdom C&M Travel Recruitment Full time

    Job DescriptionThe Customer Journey Expert will be responsible for delivering exceptional customer service after the initial quote and throughout the booking journey. This includes liaising with suppliers to confirm travel arrangements, sourcing alternatives if necessary, and keeping customers informed throughout. Additional responsibilities include...


  • Dorking, United Kingdom Marks & Spencer Full time

    **mon 17.00-21.00** **tue 17.00-21.00** **wed 17.00-21.00** **thu 17.00-21.00** **tue 17.00-21.00** **thu 17.00-21.00** **fri17.00-21.00** **sat 17.00-21.00** **This vacancy is temporary** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through...


  • Dorking, United Kingdom Marks & Spencer Full time

    **mon 6-12 tue 6-12 wed 6-12 fri 6-12 sat 6-1400** **sun 8-1600 mon 6-12 wed 6-12 thurs 6-12 fri 6-12** **This is a temporary position** **PURPOSE**: - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...


  • Dorking, United Kingdom Marks & Spencer Full time

    **Wed Thu Fri Sat 1700-2100** **This is a permanent vacancy** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell...


  • Dorking, United Kingdom Marks & Spencer Full time

    **W1 - Mon Tue Wed Fri Sat - 0600-1000** **W2 - Sun 0800-1200 Mon Wed Thu Fri 0600-1000** **This is a permanent vacancy** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes...


  • Dorking, United Kingdom Marks & Spencer Full time

    **This is a temporary vacancy ending on 16/9** **Work Pattern** **04:30 - 12:30 Sun. Tues. Thurs. Fri.** **04:30 - 12:30 Mon. Tues. Fri. Sat.** Due to the nature of this role which requires operating machinery and heavy lifting, you are required to be over 18 PURPOSE: - To deliver a great shopping experience for their customers, putting customers before...


  • Dorking, United Kingdom Robert Dyas Full time

    Robert Dyas is an exciting modern multi-channel retailer which is full of people curious and interested in the new. We have over 90 shops in the UK and a growing online business. You don’t need to have previous retail experience, although it would be great if you do, but a desire to help people, a friendly personality, a can do attitude, reliability and...


  • Dorking, United Kingdom neoci Full time

    The role of a Customer Service Coordinator is key to the success of our business as this is could be the first time that our customers have contact with us. The role will be accountable for supporting our customers answering and resolving queries. The role holder needs to be different things to different people and key to your success is building strong...

  • Customer Advisor

    7 months ago


    Dorking, United Kingdom Boots Full time

    Summary Job Reference: - 226014BR Dorking, High Street Permanent 37.5 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Customer Advisor

    5 days ago


    Dorking, United Kingdom Boots Full time

    Job Reference: 182260BR Dorking, High Street Permanent Full-time | Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great...

  • Customer Advisor

    6 months ago


    Dorking, United Kingdom Boots Full time

    Summary Job Reference: - 209870BR Dorking, High Street Permanent Part-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely...