Central Reservation Staff

5 months ago


Falmouth, United Kingdom The Greenbank Hotel Full time

We are currently recruiting a reservationist to join our small team that look after the reservations for The Greenbank Hotel and The Alverton hotel. The role is full time, 40 hours per week, consisting of a mix of weekday and Weekend shifts, with all shifts being 8 hours in duration.

Reservations pride ourselves on providing exceptional customer service to all our guests.

Being part of The Greenbank and Alverton Reservation team you will play a crucial role in creating a positive, welcoming and professional impression of the hotels, from the moment a guest enquires about a stay, right up until they check out.
- Responsibilities include:_
- Customer service
- Room reservations and enquiries
- Restaurant bookings
- Dealing with third party booking agents
- Handling cash and card transactions

Staff Benefits:

- We offer staff discounts throughout the hotels including The Working Boat at The Greenbank.
- We provide the uniforms depending on the role given.
- We offer all our team members subsidised gym membership at the local Gym Project
- We host an end-of-year Christmas party for the staff.

**Job Types**: Full-time,

**Salary**: £25,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Work Location: In person


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