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Theatre Operations Assistant

4 months ago

North Yorkshire, United Kingdom YMCA Scarborough Full time

**YMCA Yorkshire Coast**

**JOB DESCRIPTION**

**Job Title**: Theatre Operations Assistant

**Responsible to**: The Theatre Manager

**Job Purpose**: Assisting in the effective, safe and efficient running of the YMCA Theatre. Assisting as required in other delegated aspects at YMCA Yorkshire Coast.

**Work Hours**: Working hours to be as required and agreed with the Theatre Manager

(flexibility required, as each week will be different) Weekend work will be required to meet the needs of the Theatre Calendar

Average of 20 hours per week

**Salary**: £11,856 per annum

**Holiday Entitlement**:25 days plus bank holidays, pro rata

(the role requires the postholder to work some public holidays)

**Job Context**:
YMCA Yorkshire Coast is respected locally and increasingly further afield for the quality of the support it gives to young people and others in the local community. Through continued development it now boasts some excellent facilities.

Current activity is split between the provision of leisure-related activity (delivered through our own instructors, or through third parties using our facilities) and productions presented in our theatre, by our own production company or by others hiring the facilities.

Our theatre is our flagship projects which hosts over 50 different productions each year, with more than 130 performances. Our overall footfall of more than 120,000 each year, numerous groups hiring our facilities and the activities we deliver make for a busy and active environment. We have built a reputation for offering a range of opportunities to young people and others and must work hard to maintain and constantly develop our offering. This role involves working directly with young people, customers, volunteers and other staff, and therefore to many people, will be the face of the YMCA.

The _Theatre Operations Assistant _will have responsibility for assisting in all aspects of the YMCA Theatre’s operation, including its programme, facilities and volunteers, under the guidance and supervision of the Theatre Manager. In addition, the role will provide support as required in completing delegated tasks within the YMCA but outside of the theatre.

**Main Duties**:
a] Act as duty manager in the absence of the Theatre Manager.

b] This post is a key holder position and as such requires a robust approach to security across the YMCA site.

c] Uphold a robust approach to health & safety in the YMCA Theatre, completing risk assessments where required.

d] Assist the Theatre Manager ensure that all licensing requirements are met and upheld.

e] Assist the Theatre Manager with stock control in the Theatre Bar, Candy Corner and Ice Cream area. Carry out or delegate monthly stocktaking.

f] Assist with the management of the theatre technical volunteers and members.

Help motivate, develop and support the team of technical staff, members and volunteers. Ensuring that all staff, members & volunteers have a flexible and friendly approach in line with YMCA Scarborough’s values and feel part of, and appreciated by, the organisation.

g] Assist with the management of the Front of House volunteers. Help to recruit, co-ordinate, motivate, support and work closely with theatre volunteers, to provide meaningful, enjoyable volunteering opportunities and a quality service to all our customers.

h] Help to train young people and others in the safe and efficient operation of theatre equipment leading to the awarding of a certificate of achievement

i] Provide pastoral support to members, building rapport with young people, listening to their concerns and encouraging young people to get involved.

j] Set up and operate lighting as and when required or in the Theatre Technicians absence.

k] Set up and operate sound as and when required or in the Theatre Technicians absence.

l] Set up and operate audio-visual equipment as and when required or in the Theatre Technicians absence.

m] Ensure all equipment is returned to the appropriate storage location promptly and safely, and any missing or damaged items are brought to the attention of the Theatre Manager as soon as possible

n] Liaise with individuals and groups hiring the theatre to ensure that their needs are met

o] Attend additional training as required

p] Uphold all YMCA Policies and Procedures

q] Assist in completing the day-to-day tasks as delegated, required for the effective operation of YMCA Yorkshire Coast.

**SCOPE & LIMITS OF AUTHORITY**:
The post places a critical reliance on the post holder’s initiative, creativity and professionalism. The post holder is expected to work closely with volunteers, young people and adults to maintain and improve the quality of support given, and the resulting performance. The postholder will be required to deputise for the Theatre Manager.

The post holder will report directly to The Theatre Manager.

**RELATIONSHIPS**:
The postholder will work closely with young people and others and will be expected to exhibit role-model b