Meeting and Events Executive

1 week ago

London, United Kingdom Pullman London St Pancras Full time

We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Executive who wants to join our FANTASTIC MEETING & EVENTS TEAM at a VIBRANT central London Hotel We have 312 bedrooms and 17 meeting rooms including the Shaw Theatre.

**Responsibilities**:

- Respond to enquiries from agents and clients within time limit and in a professional manner
- Practice efficient and effective yield management in line with guidelines and maximize each and every sales opportunity
- Prepare contracts and ensure maximum conversion of all business taken
- To conduct show-rounds for existing bookings and for new clients in a timely and professional manner
- Participate in familiarization trips as requested
- Ensure client receives a detailed event order in advance of their event
- Produce and distribute weekly sheets listing forthcoming events
- Receive feedback from the client during and after the event and resolve any client disputes and complaints in a professional manner and within guidelines issued
- Ensure accounting procedures are adhered to at all times, obtain prepayments, reconcile and check final invoices and send to the client
- Maintain strong market awareness through competitor site inspections

**Key Skills and Behaviours required**:

- Organisation and time management skills
- Strong Communication skills both written and verbal
- Efficient in using Microsoft office and systems
- Administration and problem solving skills
- Ability to work to deadlines
- Customer focused
- Attention to detail
- Driven towards maximising sales and meeting departmental budgets
- Understands and follows departmental SOP’s
- Strong team player
- Professional and committed
- Use of OPERA and Delphi system is preferable

You must have previous Meetings & Events experience in a conference hotel or venue.

**Benefits**
- Three complimentary Bonus Breaks - benefit from a free one or two day break in another Accor property in the UK each year
- Pension Scheme
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Free meals on duty
- Free access to hotel Gym
- Up to 33 days of annual leave per annum

**Salary**: £30,561 per annum (£15.07 per hour)

**Job Types**: Full-time, Permanent

**Salary**: £30,561.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- Referral programme
- Sick pay
- Store discounts

Schedule:

- 8 hour shift

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