Current jobs related to Customer Care Advisor - Bishop's Stortford - Mosaic Recruitment

  • Christmas Customer Advisor

    4 months ago

    Bishop's Stortford, United Kingdom Boots Full time

    Summary Job Reference: - 219916BR Bishops Stortford, Potter Street Fixed Term We are now recruiting Christmas Customer Advisors for our Bishops Stortford, Potter Street store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...

  • Customer Service Advisor

    2 weeks ago

    Bishop's Stortford, United Kingdom Mosaic Recruitment Ltd., Full time

    Customer Service Advisor  Our client is a reputable organisation specialising in comprehensive energy solutions.   One of their main services involves metering and billing solutions; calculating and issuing energy (typically heat) bills to residents and providing customer support. They are currently seeking a Customer Service Adviser to join their...

  • Customer Service Advisor

    6 days ago

    Bishop's Stortford, United Kingdom RecruitAbility Ltd Full time

    Customer Service AdvisorCommunity Support Representative Job Title: Customer Service Advisor Salary: £25000k per annumLocation: Bishops Stortford (office based only)Term: PermanentHours: Shifts including some weekendsUnique and exciting opportunity to join a start-up platform where you will be able to grow with the role of Customer Service Advisor....

  • Customer Service Advisor

    2 weeks ago

    Bishop's Stortford, United Kingdom Mosaic Recruitment Ltd., Full time

    Customer Service Advisor  Our client is a reputable organisation specialising in comprehensive energy solutions.   One of their main services involves metering and billing solutions; calculating and issuing energy (typically heat) bills to residents and providing customer support. They are currently seeking a Customer Service Adviser to join their...

  • Customer Advisor

    3 weeks ago

    Bishop's Stortford, United Kingdom Ultimate Banking Ltd Full time

    Do you love helping customers? Do you like giving good advice to make peoples life better? Being a Customer Advisor in a branch for the Saffron Building Society will allow you to do just that. By assisting people to manage their financial well-being, you can truly impact their lives in a positive way. The people are the beating heart of the Saffron Building...

  • Customer Service Advisor

    4 months ago

    Bishop's Stortford, United Kingdom hireful Full time

    Are you the type of person who loves helping others? Do you take pride in resolving issues? Do customers leave you thinking ‘I felt really looked after’. Our partner are an industry leading golf technology organisation and they are searching for a new Customer Service advisor to join their existing team. **What’s the package?** **£22.5k per...

  • Customer Care Administrator

    3 months ago

    Bishop's Stortford, United Kingdom Newman Office Personnel Full time

    One of our great clients based in Bishop’s Stortford is looking for a Customer Service Advisor to join their team - **Responsibilities**: - Ensure all customer queries are dealt with in a timely manner - Ensuring all customer enquiries are responded to - Log customer complaints and resolve where possible - Dealing with incoming enquiries on products -...

  • Service Advisor

    3 days ago

    Bishop's Stortford, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:Meet and greet customers, providing a warm and welcoming...

  • Service Advisor

    3 days ago

    Bishop's Stortford, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:Meet and greet customers, providing a warm and welcoming...

  • Service Advisor

    1 week ago

    Bishop's Stortford, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:Meet and greet customers, providing a warm and welcoming...

  • Service Advisor

    1 week ago

    Bishop's Stortford, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:Meet and greet customers, providing a warm and welcoming...

  • Automotive Service Advisor

    4 days ago

    Bishop's Stortford, Hertfordshire, United Kingdom ASI Recruitment Full time

    Exciting Opportunity for a Service AdvisorWe are seeking a highly skilled and customer-focused Service Advisor to join our expanding Prestige Dealership in Bishops Stortford.As a Service Advisor, you will be responsible for providing exceptional customer service, scheduling services, and ensuring that our customers receive the highest level of care.Key...

  • Automotive Service Advisor

    4 days ago

    Bishop's Stortford, Hertfordshire, United Kingdom ASI Recruitment Full time

    Exciting Opportunity for a Service AdvisorWe are seeking a highly skilled and customer-focused Service Advisor to join our expanding Prestige Dealership in Bishops Stortford.As a Service Advisor, you will be responsible for providing exceptional customer service, scheduling services, and ensuring that our customers receive the highest level of care.Key...

  • Apprentice Service Advisor

    4 months ago

    Bishop's Stortford, United Kingdom Steven Eagell Toyota Bishop Stortford Full time

    **Apprentice Service Advisor** **Bishop Stortford** We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota...

  • Customer Service Representative

    4 days ago

    Bishop's Stortford, Hertfordshire, United Kingdom Mosaic Recruitment Ltd., Full time

    Customer Service Advisor **About the Role** We are seeking a skilled Customer Service Advisor to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer experiences through timely and professional responses to inquiries. **Key Responsibilities** * Serve as the primary point of...

  • Customer Service Representative

    4 days ago

    Bishop's Stortford, Hertfordshire, United Kingdom Mosaic Recruitment Ltd., Full time

    Customer Service Advisor **About the Role** We are seeking a skilled Customer Service Advisor to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer experiences through timely and professional responses to inquiries. **Key Responsibilities** * Serve as the primary point of...

  • Customer Service Advisor

    4 months ago

    Bishop's Stortford, United Kingdom Bunzl Cleaning & Hygiene Supplies Full time

    Customer Service Advisor Location: Bishops Stortford Working Schedule: Monday - Friday 37.5 **Salary**: £22000 Bunzl Cleaning & Hygiene Supplies is the UK's leading supplier of janitorial, cleaning, and hygiene products. We are part of Bunzl Plc, one of the fastest-growing, FTSE100 listed distribution and outsourcing groups across the globe. We source...

  • Customer Service Advisor

    3 months ago

    Bishop's Stortford, United Kingdom hireful Full time

    Are you the type of person who loves helping others? Do you take pride in resolving issues? Can you grasp basic technical information and relay this to non technical people? Our partner are an industry leading golf technology organisation and they are searching for a new Technical Service advisor to join their existing team. **What’s the...

  • Customer Service Representative

    1 week ago

    Bishop's Stortford, Hertfordshire, United Kingdom Mosaic Recruitment Ltd., Full time

    {"Job Title": "Customer Service Advisor", "Job Description": "Role OverviewMosaic Recruitment Ltd. is seeking a skilled Customer Service Advisor to join their team. As a key member of the customer service department, you will be responsible for providing exceptional customer service and support to residents and businesses.Key ResponsibilitiesProvide timely...

  • Customer Service Representative

    1 week ago

    Bishop's Stortford, Hertfordshire, United Kingdom Mosaic Recruitment Ltd., Full time

    {"Job Title": "Customer Service Advisor", "Job Description": "Role OverviewMosaic Recruitment Ltd. is seeking a skilled Customer Service Advisor to join their team. As a key member of the customer service department, you will be responsible for providing exceptional customer service and support to residents and businesses.Key ResponsibilitiesProvide timely...

Customer Care Advisor

4 months ago

Bishop's Stortford, United Kingdom Mosaic Recruitment Full time

Work for a well established organisation in its field
- Lots of additional benefits and support
- Salary rising after a successful probation period.

Our client is a well-established organisation providing account management support to Managing Agents in the Energy industry.

The basic role is to deal with all areas of the billing and customer service area of the organisation. To ensure that all customer queries are always dealt with in a timely and professional manner. And to ensure that opportunities for new business are dealt with professional and appropriately at all times.

This developing role requires
**good organisational, numeracy, customer service, presentation, interpersonal, time management and communication skills**. Training will be dedicated to the customer service role within the heat billing department.

**Responsibilities**:

- Act as initial point of contact for all customer queries either by telephone or electronically
- Respond promptly, professional and efficiently to all customer enquiries
- Log and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Organise workflow to meet service level agreements
- Direct requests and unresolved issues to the designated resource
- Manage customer accounts, including but not limiting to; allocating and reconciling accounts for referral process
- Keep records of customer interactions and transactions
- Manage administration
- Communicate and coordinate with internal departments
- Demonstrate behaviour that is professional, ethical and responsible and service as a role model for all colleagues and staff
- Pro-actively promote the company’s mission, aims and ethos
- Get involved and participate in company marketing plans and activities as and when required.
- Assist in any other related tasks requested by your Manager

***

**The Role**:

- Job Location: Bishop Stortford CM23
- Hours Per Week: 8.30am - 5.00 pm
- Role Type: Permanent
- Reporting to: Accounts & Billing Controller

**Benefits**:

- Salary: up to £24,000 start, £26,000 at probation
- Annual leave: 25 days plus Bank Holidays
- Bonus incentive schemes
- Sickness insurance scheme, life insurance
- Auto enrolment pension
- Free gym/spa/tennis court
- Free parking
- Rural working environment
- Training and development
- Bring your dog to work day

**To Apply**: