![Continental](https://media.trabajo.org/img/noimg.jpg)
Uk Re: C360 Galahad Controller
6 days ago
Your tasks
C360
AREAS OF RESPONSIBILITY
Galahad Tasks
- Ensures daily support tasks are completed and communicated within the agreed timescales
- Supports Sales Team / Account Managers / Customers with administrative requests
Recharges
- Verifies and communicates recharges to customers dealing with any queries and consolidating where necessary
- Updates PO validating information and submits to Finance
- Controls, cleanses and chases outstanding cost
Fleet
- Maintains Fleet master data
- Resolves fleet queries
Billing
- Ensures weekly / monthly billing and reporting to fleet customers within agreed timescales
- Resolves customer queries and makes necessary data corrections
- Handles invoice disputes (internally and externally)
Reporting
- Creates and maintains reports to provide support data, scheduling of automated reports
- KPI generation
- Analyses data highlighting cost control trends & identifies overspend
Quality
- Ensures a high level of data accuracy
- Maintain company quality standards at all time
Communication
- Provides regular feedback to both internal and external customers
- Communicates effectively on all levels
Other
- To undertake other reasonable duties as required from time to time in support of the effective running of C360
**Profile**:
- Excellent knowledge of the Truck Tyre fleet market
- Advanced Office 365 knowledge including excel
- Analytical Skills
- Experience generating, using and manipulating reports
- Good Verbal & Written Communication
**Offer**:
**Salary**: £25,159.86
Hybrid Working: 2 days in the office and 3 days at home. _After _successful completion of 6-8 weeks training based in the head office at Lee Mill, Ivybridge.
About us
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.
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**Keyfacts**:
Job ID
**REF37626O**
Location
**Lee Mill Industrial Estate**
Leadership level
**Leading Self**
Job flexibility
**Hybrid Job**
- Legal Entity
- **Bandvulc Tyres Limited
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Uk Re: C360 Galahad Controller
6 days ago
Lee Mill, United Kingdom Continental Full time**Company Description** Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...
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Lee Mill Bridge, Devon, United Kingdom Continental Full timeYour tasksC360AREAS OF RESPONSIBILITYGalahad Tasks Ensures daily support tasks are completed and communicated within the agreed timescales Supports Sales Team / Account Managers / Customers with administrative requestsRecharges Verifies and communicates recharges to customers dealing with any queries and consolidating where necessary Updates PO validating...
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UK RE: C360 Galahad Controller
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Lee Mill Industrial Estate, United Kingdom Continental Full timeContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...
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Lee Mill Industrial Estate, United Kingdom Continental Full timeContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...
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Galahad Administrator
3 weeks ago
Lee Mill, United Kingdom Continental Full timeCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...
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Lee Mill, United Kingdom Continental Full time**Company Description** Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...
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Tsu Call Handler
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Lee Mill, United Kingdom Continental Full time**Company Description** Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...
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Tsu Call Handler
4 weeks ago
Lee Mill, United Kingdom Continental Full timeCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...
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Tsu Call Handler
2 weeks ago
Lee Mill, United Kingdom Continental Full timeCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...
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Tsu Call Handler
2 weeks ago
Lee Mill, United Kingdom Continental Full timeYour tasks - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. - Delivers a high level of Customer Service on all calls. - Adheres to company work instructions and compliance measures. - Ensures a high level of data quality. - Maintains company quality standards at all...
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Lee Mill, United Kingdom Continental Full timeCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...
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Tsu Call Handler
2 weeks ago
Lee Mill, United Kingdom Continental Full timeYour tasks - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. - Delivers a high level of Customer Service on all calls. - Adheres to company work instructions and compliance measures. - Ensures a high level of data quality. - Maintains company quality standards at all...
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Tsu Call Handler Night Team
2 weeks ago
Lee Mill, United Kingdom Continental Full timeYour tasks - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. - Delivers a high level of Customer Service on all calls. - Adheres to company work instructions and compliance measures. - Ensures a high level of data quality. - Maintains company quality standards at all...
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Tsu Call Handler
3 weeks ago
Lee Mill, United Kingdom Continental Full timeYour tasks - 0600-1430, 0800-1630 & 0930-1800: Monday to Friday._ Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. - Delivers a high level of Customer Service on all calls. - Adheres to company work instructions and compliance measures. - Ensures a high level of data...
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Tsu Call Handler
4 weeks ago
Lee Mill, United Kingdom Continental Full timeYour tasks - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. - Delivers a high level of Customer Service on all calls. - Adheres to company work instructions and compliance measures. - Ensures a high level of data quality. - Maintains company quality standards at all...
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Tsu Call Handler
2 weeks ago
Lee Mill, United Kingdom Continental Full timeYour tasks - 0800-1200: Monday to Thursday._ Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. - Delivers a high level of Customer Service on all calls. - Adheres to company work instructions and compliance measures. - Ensures a high level of data quality. - Maintains...
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Tsu Call Handler
6 days ago
Lee Mill, United Kingdom Continental Full timeYour tasks - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. - Delivers a high level of Customer Service on all calls. - Adheres to company work instructions and compliance measures. - Ensures a high level of data quality. - Maintains company quality standards at all...
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Tyre Breakdown Call Handler
3 weeks ago
Lee Mill, United Kingdom Continental Full time**Company Description** Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...
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Tsu Call Handler Night Team
4 weeks ago
Lee Mill, United Kingdom Continental Full timeYour tasks Required to work 12 hour shifts across the following rotation: - 4 on 5 off, 5 on 7 off:_ Thursday(1900-0700) Friday (1900-0700) Saturday (1900-0700) Sunday (1900-0700) 5 days Off, Saturday (0700-1900) & Sunday (0700-1900), Mon (1900-0700) Tuesday (1900-0700) Wednesday (1900-0700) 7 days off. - Respond to customer requests for tyre related...
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Tsu Call Handler Night Team
4 weeks ago
Lee Mill, United Kingdom Continental Full timeCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...