Experienced Transport Clerk

1 month ago

Watford, United Kingdom M4 Recruitment Limited Full time

We are recruiting for an experienced Transport Clerk for our customer, a national distribution company based in Watford to work Monday to Friday 08.00 - 17.00 (40 hours per week)

**Job Description**:
The rate for this role will be £12 per hour while temping and when permanent the salary is £25,000 per annum
- Work closely with the Accounts and Finance teams in order to fully understand Customer and Suppliers requirement and expectations.
- Record all costs and revenue against vehicles daily
- Ownership of TMS with live updating
- Driver hours calculations for payroll
- Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Answering and responding to all incoming calls in a prompt and polite manner.
- Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
- Liaising with the management team ensuring the smooth operation of the transport department.
- Ensure all inbound/outbound paperwork is completed promptly and accurately
- Monitor and chase documentation in support of the transport operation.
- Produce statistics as and when required.
- Undertake administrative and filing duties to meet needs of the Transport Department.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Maintain and expand an excellent pro active relationship with existing customers and suppliers.
- Dealing with customer and supplier enquiries and complaints from investigation through to closure.
- Ensuring that customer requirements are administered in a timely controlled and recorded manner.
- Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
- Enter accurate data on to all internal systems and reports.
- Creation of customer KPI reports
- Collation of accurate data to create customer invoices
- Excellent computer literacy (Microsoft Office, Word & Excel)
- Previous administration experience.
- Well-developed verbal and written communication skills.
- Strong analytical and numeracy skills
- Good level of financial understanding
- Flexibility
- Help maintain a motivating focused team environment.
- Enthusiastic and energetic personality
- Enjoys working to deadlines
- Ability to work on own initiative, demonstrates organizational skills.

M4 Specialist are an employment business and operates as an equal opportunities employer. Authority to issue an advertisement in respect of the above mentioned position has been obtained from the hirer concerned.

Good numeric skills - including accuracy

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