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Peer Mentor Co-ordinator

4 months ago

Leicestershire, United Kingdom Falcon Support Services Full time

**Position Title**: Peer-Mentor Co-ordinator

**Location**:Leicestershire

**Hours of duty**:30 per week

**Salary**: £12.60 per hour

**Contract**: Fixed term until 31st March 2024

**About us**:
Falcon Support Services provides supported accommodation and community projects to those that are homeless, at risk of homelessness, or vulnerable in the community.

Our service helps vulnerable people by providing safe and secure accommodation with our staff working alongside clients to help them develop their skills, so they can move away from homelessness to living independently and positively contribute to their community.

Falcon Support Services are equipped to train and support people who do not have relevant skills and experience but do have the right values, behaviours, and attitudes.

**About You**:
We are now looking for a people focused Peer Mentor Co-ordinator who is highly motivated, personable, a strong communicator and who is passionate about making a difference. Experience of recruiting, supporting, and training volunteers is essential along with being initiative-taking and able to manage and prioritise workloads.

The role is challenging and rewarding with opportunities to learn, grow, and develop within Falcon Support Services. In this varied role, you will:
**Role Purpose**:
This is a new development role that leads on the expansion of the recovery community and peer support network, to sustain long-term recovery, increase the visibility of recovery and support social integration through preparation of returning to work.

The role will be recruiting volunteer peer mentors, ideally who have experienced moving on from addiction into recovery, then matching peer mentors with mentees so that they can provide guidance and support, serving as positive role models.

The postholder will establish the new project across Leicestershire working alongside our Community Harm Reduction Workers, the recovery community, treatments services, education providers and local Job Centres.

The Peer Mentors will provide personalised support on the journey to transitioning into employment, education or training. They will do this through one-to-one support, work placements, training opportunities and employability workshops.

**Main responsibilities**:

- Recruitment and management of volunteer Peer Mentors to deliver the programme.
- Collaboration by developing relationships with education providers, employers and Job Centre’s to enhance the service offer.
- To achieve positive outcomes for those that are in recovery from addiction.

**Administration**
- To complete and provide any documentation, reports, statistics, and any other information required by Falcon Support Services and/or any other agency.
- To effectively use IT systems to maintain precise and accurate documentation in line with Falcon Support Services procedures, including client files and entries into the program databases/risk logs.
- To be responsible for the development, and implementation of procedures and codes of working practice to form part of a comprehensive quality approach to service delivery.

**Compliance / Health and Safety**
- To adhere to all of Falcon Support Services policies and procedures as well as any specific local procedures.
- Report concerns appropriately, such as adult and child safeguarding issues and substantial risk.

**Knowledge, Experience & Skills**:

- Professional or personal experience of working with those struggling with addiction or in recovery
- Experience of empowering individuals to make informed choices/positive change
- Ability to work in a customer care and quality focused manner
- Effective time management and organisational skills
- Good literacy, numeracy and IT skills
- Ability to caseload and prioritise conflicting demands
- Experience in working and engaging as part of a team
- Knowledge of issues that may arise due to substance misuse
- High level communication and interpersonal skills, including the ability to initiate conversation with people from diverse backgrounds
- An ability to communicate with mentees as required via telephone and in person
- An ability to share knowledge, skills, and experiences with others
- Understand the needs of people who have drug/ alcohol issues

**Qualifications**:

- Level 2 or above professional qualification in relevant field
- Falcon Support Services are equipped to train and support people who do not have relevant skills and experience but do have the right values, behaviours, and attitudes.

**Mandatory Requirements**:

- Must be over the age of 18
- Willingness to undergo a satisfactory enhanced DBS check
- Have access to a vehicle for business purposes
- Hold a valid driving licence
- Have business car insurance

**Why work for us**:

- Comprehensive Induction Training Package
- External Staff Employee Assistance Programme
- Never work your Birthday again with an additional day off
- Family Flex Scheme*
- Varied work where no day is the same
- Flexibility,