Sales Ledger Clerk

2 months ago


Liverpool, United Kingdom Adecco Full time

The sales ledger clerk will be allocated specific debt and business units and will support in reaching team targets who would be able to pick things up quickly.

This position will be a key strategic role and the first to work across two small, previously separate teams (invoicing and credit control) who currently both require immediate support. They will be required to document their learning/training process by recording step-by-step guides that would allow others to be trained in their role in the future.

**Key Roles & Responsibilities**:
**Invoicing**
- Raise and issue invoices electronically to clients
- Deal with clients billing queries
- Issue weekly target reviews to Business Unit Managers to ensure monthly targets are achieved/exceeded.
- Assist in the management of Work in Progress (WIP) by monitoring and ensuring unbilled WIP is invoiced to achieve company KPI's
- Ensure monthly/yearly invoicing targets are met.
- Liaise with other colleagues to ensure that anomalies are investigated/queries dealt with in a timely manner.
- Must be capable of working with a high level of attention to detail, accurately and diligently to agreed time scales.
- Excellent communication skills, both verbally and written with clients and internal staff
- Ability to work well in a team.

**Credit Control**
- Ensuring clients pay on time and to agreed terms.
- Resolving queries both internally and externally to obtain payment.
- Hold regular debt meeting with Business Unit Managers and Senior Staff
- Dealing with client queries
- Maintaining accurate records
- Liaise with Internal Legal Team with regards to appointment documents
- Negotiate payment plans.
- Starting legal proceedings if clients do not pay their debts on time.
- Excellent customer service
- Patience and the ability to remain calm in stressful situation.
- The ability to listen and negotiate with customers.
- Excellent verbal communication
- Persistence and determination
- Taking card payment over the phone

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Anna Hoyle


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