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E-commence Office Assistant
5 months ago
We are hiring for E-commence Office Assistant to join our small team close to Cullompton. We are a well-established e-commerce business. This is a varied and busy role as part of the e-commerce team. A team player, able to multitask with a positive can-do attitude. This is a Full-time position 8.30am - 5pm (Monday) 9am - 5pm (Tuesday to Friday)
**The Role**:
- Processing customer returns and exchanges
- Ensure customer’s feedback and reviews are monitored responded in a timely manner
- Data input: upload product details and images by using Excel spreedsheet
- invoicing and labelling
- Any other duties as necessary
**Key Skills/Requirements**:
- Must have customer service experience
- Must be confident with Microsoft office especially Excel
- Excellent written and verbal communication skills
- Ability to work both independently and as part of a team
- Efficiency, accuracy, attention to detail
- Strong organisational skills with the ability to adapt and multi-task
**Hours of work: 38 **hours per week.
Previous e-commerce selling experience would be an advantage.
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- Sales, Retail & Customer Support Occupations: 1 year (preferred)
Work Location: In person