Sales Consultant

**About You**

We are looking to expand our area Sales Team and recruit a results driven Sales Consultant for our development in Knebworth. Whilst having housebuilder or estate agency experience is advantageous, due to our in-depth training programme, this role could be suited to anyone from a customer-facing background; in industries such as hospitality, travel or retail.

You will need to be customer centric and can foster and deliver a positive customer experience at every stage of the customer journey. We are looking for the right personality for this role which is someone who is reliable, tenacious and ambitious with excellent interpersonal skills.

**What the Sales Consultant role involves**

At McCarthy Stone we place our customers at the very heart of our culture and core values, as our Sales Consultant you will bring enthusiasm, tenacity, and excellent interpersonal skills to deliver the sales which encompasses lead generation and qualification; developing interest and commitment; negotiating pricing, closing sales; whilst ensuring that the customers remain informed, engaged, and committed through to sales completion.

To be a Sales Consultant at McCarthy Stone, you will need to be an entrepreneurial self-starter who is able to use initiative. Our Sales Consultants often work independently, in charge of managing their own development; taking ownership of their database; organising events and having an input in marketing strategies.

**Benefits of joining our sales team**:
**Financial**:

- Competitive salary and lucrative commission scheme
- Company Car/Car Allowance (annual allowance £4,320)
- Company pension scheme
- Life Assurance
- Professional Subscriptions paid for

**Lifestyle/Health & Wellbeing**:

- Tuesday to Saturday work pattern (Sunday and Mondays off)
- 24 days holiday (rising to 28) plus Bank Holidays
- 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
- Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
- Colleagues Benefit Booklet with a range of store offers discounts and promotions
- Family Friendly Policies
- Excellent development opportunities

**What do we look for in a Sales Consultant**

We understand the importance of our people and invest in training and development ensuring that you are provided with the guidance and support you need to truly realise your potential.

**You will have**:

- Previous customer-focussed sales experience is a pre-requisite, gained within a similar environment, whether that is within housebuilding, hospitality, or care.
- Previous experience of outbound calling, coupled with proven conversation rate of visit to reservation would be advantageous
- A valid UK Drivers Licence: in the event you are required to visit customers away from the site

**You will be**:

- Results driven, able to use own initiative, think outside the box, multitask, and work to multiple deadlines
- Highly competent in questioning and listening - to gain a genuine understanding of the customers’ requirements.
- Excellent written and verbal communication skills with the ability to adapt style to suit customer needs
- Ability to multitask and work to deadlines
- Proficient organisation and time management skills
- Ability to handle and manage difficult conversations with customers and third parties

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.

We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list