Head of Advocacy and Support
2 weeks ago
Job description
**Do you want to make life better for LGBT+ victims and survivors of abuse?**
Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Head of Advocacy & Support to lead Galop’s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK.
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run four national support helplines for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed - meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
We are looking for a new Head of Advocacy & Support to lead Galop’s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK. You will work alongside our other Heads of Services to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year.
You will lead a large, dispersed team of specialist advocates, including IDVAs, ISVAs, specialist hate crime advocates, and multi-disciplinary caseworkers and support workers. Managing a team of advocacy managers and senior advocates, you will ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support across its advocacy and one-to-one support, whether that is in-person or remote. You will ensure that advocacy and casework services are delivered effectively, and that clients receive a consistent and high quality service across the team.
You will have expertise in leading complex, needs-led specialist support services. You will need to be solutions-focussed and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.
**Location**
Galop’s offices are located in London. This role will have the option of hybrid working.
**Hours**
Full Time (35 hours per week)
**Contract**
Permanent
**Line manages**
Advocacy & Support Managers
**Reports to**
Director of Services
**Salary**
Grade B: £45,989.56 - £52,437.21 (including London weighting)
**Closing Date**
Applications should be submitted by **10:00am on Thursday 10th August 2023**
First round interviews will be held on **Tuesday 22nd August 2023
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