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Spa Receptionist

6 months ago

Newquay, United Kingdom Winners Recruitment Full time

Our client in Mawgan Porth, near Newquay, are looking for a Spa Receptionist to join their friendly team.

As a Spa Receptionist you will deliver exceptional service to guests, take care of the presentation of the spa, outdoor areas and help deliver memorable moments. You will help guests relax, unwind and soak up the Cornish coastline in one of the outdoor retreats (Please note this position includes working outside
- waterproofs issued)

Duties;
- Processing online bookings and handling enquiries and bookings over the phone
- Managing the diary to maximise bookings and creating reports
- Confidently speaking to customers about the spa journey and selling spa therapies and experiences
- Have similar experience with customer service, client bookings and diary management
- Have a positive, warm, friendly and the ability to build genuine relationships
- Computer Literate - full training on booking systems will be provided
- Be motivated to succeed, hit targets, and encourages and celebrates fellow team member’s success
- Demonstrates good organisational skills

Full time permanent position paying £11 per hour

Company rewards and benefits:

- Tips
- Discounts on services and products
- Local partnership discounts
- Health Shield Healthcare Plan

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Newquay: reliably commute or plan to relocate before starting work (required)

Work Location: In person