System Support Specialist

2 weeks ago


StocktononTees, United Kingdom NHS Professionals Full time

**Job Title**: IT Systems Support Specialist

**Location**: University Hospital of North Tees Stockton-on-Tees, _TS19 8PE _(This role offers a hybrid arrangement, with 4 Days Onsite and 1 Day Working from Home)

**Trust**: North Tees and Hartlepool NHS Foundation Trust

**Shift Patterns**: Monday to Friday, either 8am-4pm or 9am-5pm

**Hours**:37.5 hours per week.

**Pay rate**: £19.10 per hour.

**About the Trust**:
The University Hospital of North Tees is located on the outskirts of Stockton town centre, and it is easily accessible via both car and public transport. There is onsite parking and additional visitor car parking on Hardwick Road (fees will apply). It has an onsite restaurant where staff are eligible for a discount. There is also a café where drinks and light snacks are available.

**Responsibilities**:

- Provide technical support and troubleshooting for ICT systems and infrastructure.
- Manage and maintain Active Directory services.
- Configure and support mobile devices, including setup and troubleshooting.
- Implement and manage Mobile Device Management (MDM) solutions.
- Administer Cisco Call Manager system.

**Required Skills**:

- Proficient in Active Directory management.
- Experience with mobile device setup and support.
- Competency in any MDM Software.
- Familiarity with Cisco Call Manager Administration.

**Desirable Skills**:

- Experience with Workspace ONE MDM solution.
- Familiarity with Siemens H4K DECT systems.
- Knowledge of Tiger Call Logging software.
- Proficiency in Netcall and/or Vocera systems.
- Understanding of InformaCast software for mass notification.

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week.
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime.
- **Multi locational**:

- work across neighboring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone.
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements.
- **Training and development opportunities**:

- Keep up with the essentials and more.
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us.
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £19.10 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience working with Mobile Device Management (MDM) solutions?
- How soon can you start?

Work Location: In person

Reference ID: 71497



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