Operations / Data Analyst - Insurance
2 weeks ago
Operations / Data Analyst - Insurance. to c£65,000
This leading insurance organisation has an excellent market reputation and offers a friendly, flexible and extremely team oriented working environment combined with a class leading benefits package.
Knowledge of basic coding or an interest in learning is required.
The Operations team is responsible for data management, accounts processing and managing internal as well as external client relationship. There are opportunities for global exposure and a chance to work with other business units across various locations.
The role is varied and dynamic, and there are several different projects and ad-hoc pieces of work you may be involved with.
Duties
Responsible for all Europe Operations MI reporting - Design and develop MI for reporting teams' performance and account processing statuses, various Op's initiatives including implementation, plus any ad hoc reports required
Responsible for managing quality and audits - Responsible for planning & delivery of the Operation's client audit programme & Co-ordinate the external audit on behalf of Europe Operations
Responsible continuous improvement initiatives, change management and control - Lead the Operations CI initiatives by driving forward an innovative and change mindset on the team, collaborate with various stakeholders to improve system /processes, & managedocumentation and training materials for Europe Operations
Responsible for managing Internal and External stakeholders - Develop effective working relationships with colleagues across the organisation to ensure both client and internal customer needs are met, maintain a thorough understanding of assigned clientportfolio and update management reports and escalate any potential reporting issues as and when necessary
Responsible for management of team's overall performance - Guide the team with the setting of performance objectives and provide necessary support to the team in achieving them and Regular monitoring of performance and providing constructive performancefeedback
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