Supervisor - Flannels

4 weeks ago

York, United Kingdom Flannels Full time

Company Description
**FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.**

**Finding the fearless.**

**Job Description**:
**The responsibility.**
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in luxury brands
- Confident making recommendations to customers to achieve sales and targets
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- Passionate about the industry and trends
- Pro-actively engage with clients to develop customer loyalty
- Contact clients with information on new ranges, products and instore events
- Maintain high standards of visual presentation in stores
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the sales team
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player, participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
- Champion our company culture and values

**Qualifications**:
**The person.**
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Experince in a fashion based retail environment
- 3 years+ management experience
- Demonstrates a high level of personal energy
- Confident, assertive and personable
- Positive and enthusiastic with a can do attitude
- Great communication skills
- Self-driven to upskill and learn
- Resilient and resourceful
- A natural coach and leader

Additional Information
**The Rewards**:

- 28 days holiday a year inclusive of bank holidays
- 20% Staff Discount across all Frasers group Stores
- 50% in store uniform discount
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission led bonuses across a wide range of products
- Long Service awards
- Discounted Gym membership
- Cycle to work scheme

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    York, United Kingdom Frasers Group Full time

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    York, United Kingdom Frasers Group Full time

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    York, United Kingdom Frasers Group Full time

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