Service Coordinator

2 weeks ago

Leicester, United Kingdom Mosaic 1898 Full time

We're looking for a compassionate and caring person to join our Liberty, Advocacy and Voice (LAV) Team. You'll come on board to support, facilitate, and coordinate our representation service, and group advocacy work for disabled people.

**About our charity**

Here at Mosaic 1898, we support over 2,000 people every week in Leicestershire who live with disabilities.

Our dedicated staff team and volunteers help make it all happen and work together to deliver life-enhancing support, care, and opportunities.

Our charity was founded in 1898 and since then we have gone on to change the lives of hundreds of thousands of disabled people and all who support them. Now, in 2023, we’re far from finished and are looking for the latest addition to our team who’ll help us further our reach and continue to make a real difference.

**About the role**

This role will work with the LAV Service Manager to coordinate the delivery of quality person-centred services.

You will lead and facilitate Mosaic 1898’s Service User Participation service (SUPs), empowering people with learning disabilities, mental health, and Autism, to have a pro-active voice with the Local Authority and to share their lived experience. You will have line-management responsibilities for a team of Local Leaders.

You will contribute to the day-to-day operations of the services, and work with the team to plan, evaluate, and improve processes and outcomes for all.

**About you**

We're on the lookout for someone that has a desire to make a difference to the lives of disabled people and has:

- a strong understanding of health and social care.
- experience in working towards quality, compliance and audit targets.
- drive for standards of excellence and a positive, pro-active attitude.
- excellent written and verbal communication.
- proven organisation, time-management, and IT skills.
- confidence in managing, reporting, and analysing data.
- a strong team ethic with an ability to not only lead a team but also build productive working relationships and represent at all levels.
- a commitment to promoting inclusion, equality, independence, choice, empowerment, dignity, and respect.

**Job Types**: Full-time, Permanent

**Salary**: £21,400.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leicester, LE3 3AW: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

Application deadline: 26/06/2023

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