Home Support Assistant

6 months ago

Belfast, United Kingdom Crossroads Care NI Full time

Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability.

Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects.

Our mission is to provide quality, highly trained dependable staff to our customers, whenever they need us.

**OVERALL PURPOSE OF THE JOB**

The Home Support Assistant will support vulnerable adults and children in their own homes. They will complete domestic and social duties in line with the service user’s person-centred care plan.

The post holder will provide respite care which may include shopping and light household chores to assist the service user and their families.

**Hourly Rate**:
Monday to Sunday - £10.75 per hour

A mileage allowance of 10p per mile after 600 miles driven per calendar month

**Essential Criteria**:

- Right to live and work in the UK
- Full valid driving licence, access to a car and willing to obtain business use.
- Residing in the area advertised

**Desired Criteria**:

- Previous caring experience

**Location**:
We are currently recruiting in:

- Ballymena
- Ballyclare
- Belfast
- Bangor
- Carrickfergus
- Causeway
- Larne
- Mid Ulster
- Newtownabbey
- Newtownards
- Ards Peninsula

**About The Role**

**DOMESTIC AND SOCIAL CARE TASKS (in line with the service users individual care plan)**
- Provide respite care to support the primary carers by maintaining social interaction including activities with the service user
- In line with the clients care plan, administer only the medication as per the service users blister pack and as prescribed by a qualified medical practitioner.
- Assist with the provision of a safe environment for those who need constant supervision and help. This must be in accordance with current health and safety legislation
- Essential shopping for the service user only whilst ensuring company policies are followed regarding service user finances
- Preparing meals for the service user and washing up thereafter
- Light household tasks, this may include; vacuuming, dusting (in line with health and safety rules), making and changing the service user’s bed, laundry, ironing and dishes
- To effectively communicate with service users, work colleagues and managers.

**ADMINISTRATION AND TRAINING**
- Participate in an induction programme and attend ongoing in-service training determined by individual need; or organisational requirements or statutory obligations.
- Liaise regularly with the Scheme Manager(s) (and colleagues if necessary).
- Notify the Scheme Manager(s) immediately of any change in availability to work.
- Observe and report back promptly to the Scheme Manager(s) any alteration in the family circumstances affecting service provision.
- Complete accurately, correctly and submit to the Scheme Manager(s) signed weekly time sheets and expense claims.
- Provide flexible cover for colleagues in the event of holiday/sickness, or absence for personal reasons whilst working as part of a local team of Home Support Assistants.
- Attend regular team meetings as convened by the Operations Team (this is a contractual obligation).
- Assist with completion of incident / accident forms accurately and submit promptly to the Scheme Manager(s).
- Place typed up Care Plans in Service User’s homes.

**REGULATORY REQUIREMENTS**
- Comply with Registration Requirements of N.I.S.C.C.
- Comply with requirements of Regulation and Quality Improvement Authorit**y**

**FURTHER INFORMATION**

Relevant information about the families who receive Crossroads care will be given to or subsequently obtained by the Home Support Assistant and Monitoring Officers. It is vital that this information is kept confidential and unauthorised disclosure of personal service user information is considered to be gross misconduct; which may result in disciplinary action.

You should note that the various duties; responsibilities and associated activities as stipulated in this job description constitute part of a Home Support Assistant’s terms and conditions of employment.

**Further Information**
- A mileage allowance of 10p per mile after 600 miles driven per calendar month
- You are required to advise Scheme Management of any changes to your personal circumstances which impinge upon your duties as a care attendant.
- You must hold a full driving licence, valid insurance (business use) and have use of a car
- You must reside in the area advertised
- It is desirable that you have previous caring experience

**Required Criteria**
- Right to work and live in the UK
- Full driving licence, valid insurance (business use), use of a car Residing in the area advertised

**Desired Criteria**

Previous caring experience

**Skills Needed**

Ability to Identify and Anticipate needs, Listening to patients, Providing Care, Administering Therapy

**About The Company**

Crossroads is a regis

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