Nottingham Sales Assistant

3 weeks ago


Nottingham, United Kingdom Lucy and Yak Full time

We are looking for a part time 16hr Sales Assistant to join the team in our wonderful Nottingham Store

As a Seasonal Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.

**What you'll be doing...**
- You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
- Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity
- Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
- Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable
- General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
- Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised
- Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions
- Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers
- Support in always making the store a safe place for customers and our team through following our H&S best practice

**What are we looking for?**
- A people person: You thrive on building connections and making customers feel at home.
- Friendly and approachable: Your warm demeanour and welcoming attitude are infectious
- Passion for our brand: You're excited about Lucy & Yak's mission, products, and values.
- Team player: You enjoy working with others as part of a team.
- A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
- Previous retail or customer facing experience is desirable but not essential
- Knowledge of Lucy & Yak as a brand and our products would be a massive bonus

**The fine print**
- £12.00 per hour
- 16hr contract
- Based in our Nottingham Store
- Starting asap


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