Wokingham - Civil Enforcement Officer - Supervisor

2 weeks ago


Wokingham, United Kingdom Marston Holding Limited Full time

Vacancy ID:

- 032543
- Town:

- Wokingham
- Closing Date:

- 28-Mar-2023
- Salary:

- £12.03 Per Hour

**Wokingham - Civil Enforcment Officer - On-Street Supervisor**- Professionalism - Achieving the Highest Standards - Accountability - ownership and responsibility of our actions - Respect - For each other and customers - Transparency
- open in the way we engage and do business- Innovation - Enthusiasm for new ideas and technologies Do you enjoy working outdoors, helping people and have great communication skills?
- Do you have excellent customer service skills and enjoy being active? Do you have experience in leading and motivating a team?- If so, NSL are currently recruiting for a Supervisor to be based in Wokingham- What you will be doing- You will be leading and motivating a team of Civil Enforcement officers whilst on-street, ensuring a quality service delivery. You will also be responsible for training new Civil Enforcement Officers to the NSL way.- What you'll be doing- Preparing rosters on a daily and weekly basis - Staff the radio base station and deal with enquiries from the Supervisors and Civil Enforcement Officers on street - Brief and post Civil Enforcement Officers to their duties daily, making sure full coverage of all beats - Training new Civil Enforcement Officers helping them to gain basic and NVQ qualifications
- Carry out daily/weekly team briefings - Upload data from hand held computers - Take calls from the public assisting with payment queries in Council Car Parks - Check accuracy of PCN's issued and work with Council and Officers to minimise errors- Suspend and reinstate parking spaces/bays/places
- Patrol and enforce the Borough of Wokingham under the TMA 2004 legislation
- What you'll need- Great communication skills - Organisation skills - Great motivator of staff, and able to delegate effectively, Full Driving Licence- You will be working 42.5 hours per week, Monday to Sunday (including Bank Holidays) with shift times changing, flexibility for the role is essential.- In return for your time & hard work:
- Paid holiday plus bank holidays - Free uniform - Pension Scheme - Excellent training & development



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