Summer Administrator

2 months ago


Liverpool, United Kingdom Top Property Full time

**Job Description: Summer Administrator**

**About the role**

The role is based in a dynamic environment and we don’t want it to be set in stone about what you have to do, but the key areas of responsibility are:
**Lettings Administration**
- Supporting the Viewings and Lettings Officer with administration
- Providing an excellent standard of customer service and building relationships with landlords and tenants.
- Acting as liaison between landlords and tenants
- Negotiate end of tenancy deposit releases.
- Conducting viewings when Viewings and Lettings Officer is unavailable
- Managing the rental applicant database
- Assisting with student move out and move in
- Responding to enquiries
- Booking in viewings
- Other ad-hoc duties

**Customer Service**
- Gain the respect and support of our tenants, through delivering great customer service
- Dealing with, and escalating on complaints in a timely and professional manner

**Skills**
- A good range of IT skills
- Customer care / Can do attitude/ flexibility
- Self-starter / ability to work using own initiative
- Organising and planning skills / diary management/ time management
- Excellent communication & people skills, friendly attitude
- Strong work ethic
- Outgoing and confident
- Organised
- Full UK driving licence is essential.
- Previous Student Lettings Experience preferred but a lettings background is desired but not essential
- Monday to Friday 9am-5pm 45 minutes for lunch

**Job Types**: Full-time, Temporary contract

**Salary**: £18,850.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Liverpool, Merseyside: reliably commute or plan to relocate before starting work (required)

Work Location: One location


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