Qualified Dispenser

ROLE PROFILE
Job Title: DISPENSING ASSISTANT

Reports to: Superintendent Pharmacist

Location: Knaresborough (HG5 0SP)

Role Purpose: To work alongside pharmacy dispensers and under the supervision of the responsible pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.
To provide medicines-related and healthy lifestyle advice to patients as well as assisting in the smooth operation of the pharmacy.

**Responsibilities**:
This job description describes the main responsibilities of the role; however, it is expected that people will undertake any other
Key Areas duties as required commensurate with their skills and abilities.
- Dispensing Assistant - Role Profile March 2023 _
- To select, label and dispense pharmaceutical products in accordance with a prescription by following Standard Operating

Procedures (SOPs) and complying with all legal requirements.
- To ensure the safe and correct transfer of dispensed items to patients.
- To accurately maintain Patient Medication Records (PMR) to ensure patient safety and in accordance with data protection requirements.
- To identify medicine related problems or queries and bring these to the attention of the pharmacist.
- To answer queries on the supply and availability of medicines, where it is within your competence.
- To receive stock in accordance with SOPs.
- To ensure the safe and appropriate storage of medicines.

Key Responsibilities **To assist with stock control and the maintenance of reasonable stock levels within the pharmacy environment.**
- To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care
- To assist with service provision to care homes including the preparation of Monitored Dosage Systems.
- To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.
- To select and recommend suitable products and provide advice on their correct use.
- To provide advice on leading a healthy lifestyle.
- To refer to the pharmacist when appropriate.
- To maintain an up-to-date knowledge of medicines and minor ailments by reading journals, product information and training resources.
- To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by needs of the business.
- To have completed an accredited NVQ level 2 (or equivalent) Dispensing Assistant training course under the guidance of the pharmacist.
- Good attention to detail and high levels of concentration.
- Excellent communication and customer service skills.

Requirements **Excellent team working skills.**
- Good level of IT literacy and numeracy
- A warm and friendly but professional attitude towards customers.
- An ability to respond to medical queries in a sensitive and professional manner.
- Experience of handling money and maintaining finance records
- Dispensing Assistant - Role Profile March 2023 _

**Job Types**: Full-time, Permanent

Pay: £11.42 per hour

**Benefits**:

- Company pension
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Overtime

Ability to commute/relocate:

- Knaresborough, HG5 8LF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Pharmacy: 1 year (required)

Work Location: In person

Application deadline: 31/03/2023
Expected start date: 03/04/2023